I LOVED the lively atmosphere despite the noise; it felt vibrant! the location was fantastic, close to shopping and the train. I'd definitely choose this spot again!

I was pleasantly surprised that I could not hear anything from the gaming venue downstairs, allowing for a peaceful atmosphere. the provided database offered an extensive selection of amenities, making my experience even more enjoyable.

I did notice that the mattresses were a bit basic and uncomfortable. Despite the overall enjoyment, noisy guests and cars revving in the middle of the night occasionally disrupted my sleep, which was a minor drawback to an otherwise fantastic stay.

So, I recently found myself at this place, and let me tell you, it was a mixed bag. The heating in the room was decent enough, thankfully. I hate being cold, and the extra blankets were a much-welcomed touch, making up for other things that missed the mark. Now, let’s talk about the air conditioning. It was a bit of a struggle; it just didn't seem to work well. It wouldn’t switch off, and that made the room kind of stuffy. I'd expect that to be sorted out, especially if it's summer! I was really looking forward to a cozy tea or coffee in the morning, but the kettle was a letdown. It didn’t seem to work right, which was pretty frustrating. And the cups? They smelled like they hadn't been cleaned properly. So, no enjoyable cuppa for me, unfortunately. On the bright side, the flat-screen TV was a nice surprise! It was great to plop down and catch up on some shows, but the carpet needed some serious attention. It felt grubby underfoot, which definitely detracted from the overall vibe. The bathroom, oh man! Let's not even get started on that. While there were some free toiletries, they felt kind of half-hearted. And just to be clear, the cleanliness was not up to par. The issues with the bathroom seemed pretty evident – hair and other strange bits just made it feel like no one cared to clean up. Not cool at all! As for the sitting area, it was spacious, and there were extra pillows and blankets lying around. It was comfy enough to get a nap in, although with the noise from the hallways, it wasn’t easy to enjoy that peace. Can we talk about the screaming? It was honestly terrifying. I felt like I was in a horror movie. Housekeeping? Yeah, it wasn't great. I think they could really benefit from a good deep clean. The walls had some unpleasant stains that made me question if they even looked at the place before this became a hotel. On the flip side, there was a dining table! It was nice to have a place to sit and eat, but I thought it just made the environment feel slightly out of place with everything else going on. I really didn’t find much to celebrate about this stay. There was potential, but definitely a lot left to be desired. Just wishing I could’ve had some decent coffee and a cleaner room!

It’s super close to the town, making it easy to grab some festive treats. The staff were also really friendly and helpful, which made my time there feel much more welcoming. Plus, the room I got was pretty spacious and comfortable, perfect for relaxing after a busy day of holiday shopping! On the downside, there were some cleanliness issues that really stood out. The shower and some towels didn’t seem up to standard, which was pretty disappointing.

we had a pleasant stay at nightcap, enjoying a spacious and quiet room which was perfect for our short overnight visit prior to an early flight. the bed was incredibly comfortable, and the shower had excellent water pressure. we appreciated having a clean bathroom and the convenience of a late check-in due to our delayed flight. overall, it was a nice place to unwind before our journey.

There was nothing i didn't like! 😊.

so convenient. 🥳 the only downside was the noise from intoxicated folks coming down from the venue late at night. Could use a good clean too!

I chose this hotel for attending a congress due to its bar/lounge and meeting room. My experience utilizing these facilities was positive; the environment was suitable for both relaxation and work, contributing to a productive stay.

One service I missed during my work trip was an efficient coffee service, as it would have enhanced my overall experience and kept me focused throughout my busy schedule.

The shower had water pressure so good that it felt like being under a miniature Niagara Falls, washing away worries and stress in an instant. After a long day, it was pure bliss, and even the tiles looked happier! It was the highlight of relaxation, truly a splash-tastic experience.

Minor noise disturbance outside.

The spacious room and great shower were highlights, and the friendly staff made check-in pleasant. I faced challenges with accessibility for my elderly mother, and there were some unexpected noise disturbances. it could use improvements.

I had a pretty decent stay at this hotel! the staff was super welcoming, giving me a friendly greeting upon arrival, and the room was clean and comfortable. I appreciated that everything worked perfectly and the housekeeping was on point. the bar area was nice for a quick drink, and the breakfast was adequate for what I needed. Plus, it’s conveniently located near various parks and not far from a train station, which made getting around pretty easy!

. The noise from the nearby trains and late-night guests could be quite disruptive, especially if you're a light sleeper.

I loved how spacious the room was and that the beds were super comfy, plus the shower had great water pressure which made for a refreshing experience. the staff were welcoming and super helpful, making check-in a breeze. One tiny hiccup was that my question about disability access wasn’t answered until I arrived, which would’ve been nice to know earlier, but overall, it didn’t take away from a lovely stay. 😊.

the room was spacious, and the bedding was incredibly cozy, making for a restful night after our long drive. the effective window coverings and quiet atmosphere enhanced our relaxation. Despite some cleanliness issues in the bathroom, we appreciated the friendly staff and the nearby Cairnlea Lakes for family bonding time.

While the friendly staff and comfortable bedding were highlights, we encountered several cleanliness issues that detracted from our experience. I believe with some investment in upkeep, this place could truly embrace a more sustainable and inviting atmosphere for families.

Great Location and Friendly Staff

I really enjoyed the convenient location near the town and the friendly service from the staff, who even offered me a complimentary drink during check-in. the cleanliness of the accommodation left much to be desired, as it felt like it hadn't been properly cleaned in a long time.

I got great value for my money with a spacious room and a super comfy bed, perfect for my overnight stay before an early flight. the staff were incredibly friendly and helpful, making check-in a breeze.

The morning meal could really use some fresh fruit options.