As a disabled guest, I appreciated the accessible facilities and amenities that the hotel provided. The staff were attentive and made sure that my specific needs were met.

I felt well taken care of during my stay and have no complaints to mention.

I had a great stay at the rebranded Pullman hotel in Melbourne. The newly renovated room was spacious, comfortable, and well-appointed. I especially loved the telescope in the room! The daily room service was prompt and thorough. The hotel's convenient location near Bourke Street Mall and the tram line made it easy to explore the city. I highly recommend this hotel for a comfortable and enjoyable stay.

We had a fantastic stay at this hotel. The location was very central, with everything we needed within walking distance. The cleanliness of the hotel was impeccable, from the foyer to the hallways and our room. The hotel facilities were great, with a mini bar and even a GHD hair straightener in the room. The breakfast was amazing, with a wide variety of options to choose from. The staff were fabulous, always ready to help and with a constant smile on their faces. The hotel was also conveniently located near public transport, making it easy for us to explore the city and catch our metro trains. we couldn't have asked for a better experience.

Liked everything.

The hotel we stayed at was perfectly located in the heart of the city, within walking distance to all the major attractions and shopping areas. There were plenty of restaurants and cafes nearby, making it convenient for dining options. The rooms were modern and well-lit, with comfortable beds and luxurious bathrooms. The staff were friendly and attentive to our needs, providing excellent service throughout our stay. The breakfast buffet on the top floor had a variety of options and the staff catered well to food allergies. We were also impressed with the innovative technology in the room, such as the touchscreen app for ordering room service and other services.

The service at the hotel was occasionally slow, resulting in delays in receiving requested items or services.

The newly refurbished rooms were spacious and clean, with a modern Melbourne theme. The hotel's location in the city center was perfect, with easy access to shops and a wide selection of restaurants and bars. The club lounge on level 15 was a highlight, serving delicious breakfast and canapes, along with a great selection of drinks. The buffet breakfast included all the usual items and the option to order eggs and avocado on toast. The self-serve pod coffee machine and juicer were a nice touch. Despite a minor issue with our room reservation, the staff promptly resolved it, demonstrating their helpfulness and professionalism. I highly recommend this hotel for its great location and excellent amenities.

Excellent location near mall and theater, 13th floor room was quiet, always cleaned during 7-night stay, small but nice pool with great view. a pleasant experience with friendly and helpful staff. Good value for money.

Great location, easy walk to shops and restaurants. Option to skip room service for food credits. Spacious room with iPad for ordering. Helpful and friendly staff, especially in the lounge. Magnificent service from Clement who arranged a high floor for light sleepers. Central location, clean and roomy.

Amazing staff, comfortable room, great city views on higher floors, lovely bathroom with large shower, provided hand soap and body wash, good WiFi.

Nothing that I didn't like.

During my stay at Pullman, I was pleasantly surprised to receive a complimentary bottle of French champagne, adding a touch of luxury to my F1 experience. The thoughtful gesture of a $25 voucher instead of a room clean/service allowed me to enjoy a fantastic breakfast. The comfortable bed, clean room, and great decor enhanced my overall stay. The property's location in the CBD was perfect, and the staff were impressive with their attentiveness. I also loved the amazing shower products provided, which I could purchase to take home. I highly recommend this hotel.

The location was excellent, right by a tram stop and within walking distance of attractions. The hotel was clean and staff were friendly and helpful. The room had a great city view and even a telescope.

None.

The hotel offered free WiFi, which was great for staying connected during my city trip. the staff were also very friendly and accommodating, allowing us to check in early so that our tired kids could rest. Additionally, the location of the hotel was excellent, making it easy to access all the key attractions in the city.

One downside was that the view from our room was not what we had hoped for. Instead of seeing the lively trams, we were faced with the back of another building, which disappointed our kids.

The hotel had two great complementary services - a telescope in the room and friendly service from staff. the hotel is located in a prime spot close to shopping and public transportation. the room was clean and spacious, with great amenities for a comfortable stay.

The breakfast options left a lot to be desired. the buffet was limited and ordering hot food was a hassle due to slow and disorganized staff.

Convenient location near Bourke Street and China town. Recently renovated with comfortable queen beds. Excellent staff, helpful and friendly. Gym and room service available. a very comfortable and pleasant stay.

The location of Pullman was absolutely amazing. We had a breathtaking view of the city from our exceptionally comfortable and clean room. The gym was top-notch and we wish we had more time to try out the 'Boom Room'. The room service was excellent and all the staff were incredibly helpful and welcoming.

Clean, tidy room. Convenient location. Walking distance to shops and restaurants. Helpful staff. Comfortable bed. Great facilities. Suitable for couples, families, and friends. Free tram service available

Nothing, all was good.