They welcomed our big dog with open arms and even had a special room for us in the courtyard. The staff were exceptional and showed genuine affection towards our furry friend. The room was incredibly clean and comfortable, with a dreamy bed. We felt so happy and comfortable throughout our stay. The hotel staff and facilities really went above and beyond our expectations. We will definitely be returning and recommending this hotel to our family and friends.

We felt so relaxed during our stay that we had no reason to complain.

The location of this hotel is unbeatable. It is so easy to get to from the airport by train and is so close to everything. You can walk to all the sights in the city or hop on public transport nearby. The rooms are comfortable, clean and have everything you need including a kettle and fridge. The staff are friendly, helpful and always willing to give great recommendations on where to eat.

The noise level could be a problem for light sleepers.

We absolutely loved our stay at this hotel. The location was perfect, right across the road from Paddy's Market and close to Harbour City Shopping Centre. It was great being able to walk just 10 minutes to Darling Harbour. The staff were exceptionally friendly and helpful, making us feel welcome from the moment we arrived. The room decor was lovely, and the bed was incredibly comfortable, providing us with a great night's sleep. The bathroom was spacious and clean, exceeding our expectations. We were also pleased with the hotel's amenities, including the room service, housekeeping, and laundry facilities. this place provided us with a luxurious and comfortable stay.

This hotel is highly recommended for families.

Convenient location for easy access to transportation and nearby attractions. Welcoming and knowledgeable staff provided excellent service. Comfortable rooms with access to necessary amenities. Enjoyable dining experience with a limited but satisfying menu. a pleasant and hassle-free stay.

great location, vegan bathroom products, will stay again!

During my Christmas stay, I loved the friendly and helpful staff at the hotel. They were always ready to assist and had a warm and courteous attitude. the comfortable beds with a decent selection of pillows provided a great night's sleep. The location of the hotel was also a highlight, with convenient access to nearby convenience stores, eateries, and public transportation.

One downside of my stay was the lack of facilities for heating food or making toast. As a result, for those on a budget, it became a bit pricey to dine out for every meal.

We loved the central location of the hotel, with easy access to transport and great restaurants nearby. The room was cozy but stylish, and the bed was super comfortable. Also, the staff were friendly and accommodating, helping us with any requests we had. I highly recommend this hotel for a great stay in the city.

We loved the quirky and stylish design of this hotel. The staff were not only helpful but also fun to be around. The onsite coffee barista was a great touch, and the comfortable beds and amazing shower made our stay even better. The location near Central station was perfect for exploring the city and attending shows at the nearby Capital Theatre. We also enjoyed the short walk to Darling Harbour and the International Convention Centre. this hotel is highly recommended for anyone visiting Sydney.

Felt right at home, no complaints whatsoever.

Spacious & modern room, friendly staff, perfect location for exploring the city, healthy breakfast options, dog-friendly terrace.

Nothing to dislike.

We loved staying at this place! It's located in the heart of Chinatown with other shops in a row and amazing restaurants nearby. The service room was fantastic, including paid airport shuttle and pet amenities available. The staff were friendly and helpful with tours/ticket assistance. The room was equipped with everything we needed such as ironing facilities, heating/air conditioning, tea and coffee facilities, and a comfortable sitting area. The hotel also had a great dining restaurant and bar/lounge area with coffee/tea in the lobby. we had a wonderful experience with housekeeping and laundry services that made our stay even more enjoyable.

Recommending this hotel for everyone is a must.

Complimentary toiletries and pet-friendly amenities were great perks. The location was super convenient, with lots of nearby attractions and transportation options within walking distance. Plus, the staff was friendly and accommodating throughout my stay.

The rooms were tiny and felt cramped, like being on a cruise ship. while the location and staff were great, the small size of the rooms and limited dining options made for a less-than-ideal stay.

We loved the converted old warehouse building with its cool vibe and stylish design. The location was perfect, just a short walk from Central Station and surrounded by plenty of restaurants and eateries. The free WiFi worked flawlessly and the TV offered a great selection of channels. The staff were friendly and always ready to assist. The beds were super comfortable, ensuring a good night's sleep.

Felt lucky, no reason to complain.

We had a great stay at this 4-star hotel. The location was perfect for us, very close to Chinatown and just a nice walk to Cockle Bay Wharf. It was also very convenient to have public transport options nearby, making it easy for us to explore the area.

We highly recommend this hotel to everyone.

the ultimo made our summer holiday in sydney unforgettable. the upgraded room was huge and the bathroom was spotless. the location was perfect, close to public transport and great restaurants. we'll definitely be back!

Lost shoes during our stay.

We had a fantastic stay here. The location was excellent, right in the heart of everything. We were able to easily explore the city and visit nearby attractions. Plus, the upgrade in our room was a pleasant surprise and added to our overall enjoyment. The staff were amazing, always helpful and friendly. They even lent us an iPhone charger adapter, which we really appreciated. The amenities in the room were excellent, including the comfortable bed and the complimentary toiletries. We also liked that there was a coffee machine downstairs, perfect for a quick pick-me-up in the morning.

There was only one minor inconvenience during our stay. When we arrived and left with our bags, it was a bit challenging to use Uber due to the hotel's location.