We absolutely loved the location of this hotel. It is right in the center, next to the Opera and the main shopping street. We were able to walk everywhere and explore all the attractions, including the Albertina Museum which is just behind the hotel. The room was spacious and charming, with a comfortable large bed and a lovely view over the city. The staff were extremely friendly and helpful, especially Marko and Tahsee. They went above and beyond to assist us and provide directions.

We highly recommend this hotel to families.

I had a fantastic stay at this luxurious hotel. The location was absolutely perfect, right in the heart of the city center. It was surrounded by other high-end hotels, which made me feel like I was staying at a top-notch place. The staff was friendly and accommodating, making me feel welcome from the moment I stepped foot in the hotel. The breakfast was delicious, with a wide variety of options to choose from. The room itself was spacious and grand, providing a sense of luxury and comfort. Everything was immaculately clean, and the bed was incredibly comfortable. I couldn't ask for more!

I wish the hotel had air conditioning in all of the rooms. I had to ask to move rooms because my initial room didn't have air conditioning, and it was quite hot outside.

Authentic charm, ideal location, helpful staff, clean and comfortable room, delicious breakfast.

Everything was fantastic.

Enjoyed the Fabulous stay at this Fancy old hotel. The location is unbeatable, just steps away from the state Opera and the Basilica. The classic European charm and comfortable rooms made for a delightful stay. The breakfast buffet, with its street view, was a lovely start to the day. I highly recommend this hotel.

The hotel boasts an excellent location, ideally situated in the heart of the city center near the Opera House, offering close proximity to many famous restaurants and historic attractions. The comfortable rooms were spacious with good electric plugs for charging gadgets and clean bathrooms.

The interior decor was rather dated.

Clean rooms, old-fashioned charm, perfect location, friendly and helpful staff, easy check-in.

Nothing that I didn't like.

Amazing location in the heart of the city, close to all the tourist attractions and shopping areas. Cleanliness of the hotel, including the rooms and the facilities. The staff was extremely accommodating and friendly, providing excellent service throughout our stay.

The noise from the street below was quite loud at night, especially when the windows were open. The lack of air conditioning in the room made it uncomfortable during hot days.

Great location, within walking distance to many attractions and near public transportation. Spacious room with a balcony offering a view of the city. Enjoyed the elegant corridors and the overall old Vienna feel of the hotel.

The hotel is quite old and lacks air conditioning. Opening the windows did not help with the noise from the city, making it difficult to sleep.

As a budget traveler, I appreciated the friendly and helpful staff, comfortable rooms, and delicious breakfast. The central location was perfect for exploring the city, and the hotel even surprised us with a special birthday treat!

Felt welcome, nothing too much trouble.

Here is an amazing hotel in a perfect location. It is located in a pedestrian area close to Karlplatz train station, making it effortless to visit all the great sights and entertainments this city has to offer. The rooms are decorated professionally and equipped with all amenities including parquet floors, a flat-screen tv, and electric kettle. Room service is swift and efficient. The staff, from bell staff to housekeeping, are polite and welcoming. You'll have to try the buffet breakfast with plenty of choices to suit all tastes.

Minimizing the hotel I can say that the company should work harder to train their service. Despite the best efforts of the staff, some of their receptionists seemed to lack in essential customer service skills.

Fantastic location, excellent staff, beautiful building, large and gorgeous rooms, amazing sound proofing, great breakfast.

Cannot find any fault.

The hotel is located in the exact center of Vienna, making it easily accessible and convenient for exploring the city. It is situated near tour buses, famous shopping brands, and the opera. For guests with disabilities, the hotel offers facilities and amenities to ensure a comfortable stay.

We felt very welcome during our stay and had no reason to complain.

We loved the central location of this hotel. Everything we wanted to see and do was within walking distance, from shopping and museums to the famous opera house. The hotel facilities were excellent, with clean and spacious rooms and a generous breakfast offering. The staff were friendly and helpful, making our stay even more enjoyable.

All good.

Great staff, always willing to help. Gorgeous vintage building located in the heart of the city with easy access to transportation and landmarks. Comfortable and clean rooms with spacious bathrooms. Quick and efficient check-in process. Quaint elevator adds to the unique experience.

Great location in the heart of the city, perfect for exploring all the attractions within walking distance. The hotel is situated on a main pedestrian street with lots of restaurants and entertainment options nearby. The room was spacious and comfortable, with a lovely view.

The lack of air conditioning in the room was a disappointment, especially during the hot summer nights. Leaving the windows open meant dealing with noise from early morning refuse collection and other disturbances.