The hotel is conveniently located near several transit lines, making it easy to reach the city center and explore all of the attractions and landmarks. Guests have mentioned that it is a short walk from the main railway station, making it a great option for those arriving by train. Despite being in a not-great neighborhood, travelers have felt safe during their stay. The rooms are spacious and comfortable, with separate bedrooms and lounge areas. The bathrooms are clean and come with good shower pressure. The continental breakfast offers a variety of options, including cereals, breads, meats, cheese, and boiled eggs. The staff is friendly and accommodating.

Some of the single rooms lacked air conditioning, leading to discomfort for guests during hot and stuffy nights.

The staff were extremely friendly and helpful, offering early check-in and providing excellent service throughout our stay.

Felt completely relaxed, no complaints whatsoever.

Our recent stay at Caroline was incredible. The beautiful, spacious room and delicious breakfast made our mornings perfect. The location was ideal, with easy access to the train station and a bus stop right outside. And we were thrilled to discover that our favorite Viennese cafe, Cafe Ritter, was a short bus ride away. Despite a few minor inconveniences, like the run-down area surrounding the hotel and the quirky safe in our room, our overall experience at Caroline was fantastic. We highly recommend this hotel for anyone visiting Vienna.

Convenient location near train station and short metro ride to city center. Stylish and clean rooms with a big dressing area. Attentive and proactive staff. Reliable wifi for work. Quiet and peaceful atmosphere.

Great value for money with excellent breakfast options. Rooms come with comfortable beds and great bathrooms. Convenient location close to the main train station and shopping areas

Weak wifi signal in some rooms

Clean rooms, cozy atmosphere, friendly staff, convenient location near public transport, spacious rooms with high ceilings.

Nothing for me.

Great value and location, with friendly staff. Free maps and a sauna were nice touches, as were the thick curtains and low-light feature. the lighting in the rooms was also really nice. Plus, the air conditioning was quiet and worked well as a heater.

But the worst part was the wifi - it was incredibly slow and unreliable, making it impossible to make travel plans or update my blog. Even the manager couldn't offer any solutions other than to say high-speed internet wasn't available in the city.

This hotel offers great value for money, with affordable prices and attention to detail. Its location is convenient, as it is close to the train station and within walking distance to the underground. Additionally, there are tram and bus stops right in front of the hotel, making it easy to access many attractions in the city. The rooms are comfortable with separate sleeping areas and well-maintained equipment, including a safe and a fridge. The staff provides excellent service, and basic amenities like a kettle are provided. the hotel provides a clean, peaceful, and comfortable stay.

No specific improvements needed, everything was satisfactory.

The room at Hotel Caroline was spacious and comfortable, with a modern and stylish design. The bed was cozy and the shower had good water pressure. The breakfast selection was delicious and had a wide variety of options. The hotel is conveniently located near public transportation, making it easy to get around the city. Despite a few minor drawbacks, our stay was enjoyable. I would recommend this hotel for its comfortable accommodations and convenient location.

The hotel is conveniently located near a metro station and tram stop, making it easy to explore the city's attractions. The rooms are comfortable and spacious, with a large bed and clean bathroom. The staff is friendly and helpful, ensuring a pleasant stay. Additionally, the hotel offers a delicious breakfast and ample storage space in the rooms.

The area around the hotel has a high migrant population, which may affect the overall atmosphere and surrounding establishments.

The hotel is conveniently located, close to the U1 subway line and a bus stop, making it easy to explore the city using public transportation. The rooms are spacious, clean, and comfortable, with well-stocked minibars and extensive hotel safes. Guests can enjoy a delicious breakfast with a variety of options, including coffee served in a thermos bottle. The staff is friendly and attentive, providing excellent service throughout the stay.

Some guests reported unpleasant encounters with the restaurant staff, who seemed to display anger, frustration, or nervousness.

The value for money at Hotel Caroline was excellent, with a spacious and well-appointed room. The location was convenient, close to the metro and with easy access to the city. The staff were friendly, knowledgeable, and spoke excellent English, making our stay even more enjoyable.

The only small improvement for breakfast would be to have more variety of items available, especially around 8:30 on Sundays.

We had a wonderful stay at Caroline! the rooms were clean and the staff was incredibly helpful. the breakfast had a few minor flaws, but overall it was quite good. the private parking was a real plus, allowing us to leave our car and easily explore Vienna using the nearby metro station. the location of the hotel was fantastic, right next to a bustling shopping street and with convenient access to buses and subway lines. the hotel also had a sauna, which was a nice bonus. the rooms were well-designed with excellent lighting and thick curtains that ensured a peaceful night's sleep. the air conditioning worked perfectly and was very quiet.

Couldn't stay longer 😔

Very kind and helpful staff, delicious breakfast, fine security, clean and comfortable rooms, great location near train and subway stations.

None.

Our room was upgraded without us asking. We were allowed to take a much needed shower when returning for the luggage after we had already checked out. We truly appreciated these thoughtful gestures. I highly recommend this hotel for a comfortable stay in a convenient location.