The breakfast selection was amazing, with many choices and a delightful omelet station. The cozy and comfortable beds ensured a restful sleep. We also enjoyed the sauna for some relaxation. The hotel's central location made it convenient for exploring the city, while still providing a quiet atmosphere. The nearby street had plenty of supermarkets and train stations, adding to the convenience of our stay.

We felt safe walking at night and had no complaints.

We thoroughly enjoyed our stay at this luxurious 4-star hotel. The location was perfect, with easy access to public transportation and a short walk to the city center. The staff was professional and efficient, making us feel welcome from the moment we arrived. Our room was spacious, clean, and bright, ensuring a restful night's sleep. The amenities provided, such as the in-room safe, air conditioning, and tea/coffee facilities, added to our comfort. We also appreciated the hotel's convenient facilities, including the fitness center, spa, and restaurant. this place exceeded our expectations and we would highly recommend it to friends and family.

The hotel is conveniently located near a major train station, making it easy to get around. The rooms are spacious and comfortable, with a great view of a charming alley. The breakfast buffet was excellent, with a wide variety of delicious options. I particularly enjoyed eating in the garden on a sunny morning. The staff went above and beyond to ensure a memorable stay.

I would recommend this hotel.

We stayed at this luxurious hotel for 4 nights last week and thoroughly enjoyed our stay. The location was excellent, close to the train station and within walking distance to the city center and St. Stephen's Church. The quality of service provided by the staff was top-notch, they were very helpful in every regard. We also appreciated the inobtrusive service from the staff, who were friendly and helpful throughout our stay.

The hotel is centrally located and tucked away in a charming alley, giving it a cozy and unique vibe. The rooms have a nostalgic feel and resemble the elegance of Vienna. The breakfast is exceptional, especially with the live counter. The staff is helpful and responsive, making the stay pleasant. It is an international-friendly hotel.

Felt very content, nothing to complain about.

Comfortable, clean rooms. Amazing view. Great location. Good breakfast. Friendly staff.

Nothings.

The room at Mercure was small, but every inch was maximized, and the bed was comfortable. The breakfast buffet was delicious with a large variety of choices. The hotel location was perfect, a short walk to transportation and restaurants. I recommend Mercure for a pleasant stay.

Staying here was really enjoyable. The location is fantastic, in a beautiful neighbourhood just outside of the city centre and close to two subway stations. The hotel is also conveniently located in close proximity to one of the main train stations. The service was great, with speedy room service, dry cleaning, and bicycle hire available. Housekeeping kept everything looking great, and there are also shops/commercial services and laundry facilities on-site. The welcome drink was a nice touch and the tours/ticket assistance was very helpful. The room itself was fantastic, with lots of amenities including ironing facilities, heating, air conditioning, tea and coffee facilities. The sitting area was cozy, and the terrace was a great place to relax and enjoy the view. The in-room safe was appreciated, as was the patio with garden furniture. The in-room air conditioning worked well, and it was nice to have a hair dryer, separate tub and shower, and free toiletries available. The electric kettle, flat-screen tv, and telephone were all high quality as well.

If you're travelling with family, this place would be a great choice.

Our room rate was very reasonable compared to the size, and the location near Wien Mitte station was incredibly convenient for exploring the city and catching transportation to the airport. The breakfast spread was rich and delicious, and the attentive waiters made sure we had everything we needed. The room itself was spacious, with a beautiful view of the main street, and the bed was incredibly comfortable. The bathroom was clean and well-maintained. The area felt safe and was close to public transportation and hop-on hop-off bus stops. we had a memorable stay and would recommend this hotel.

The hotel is conveniently located near Wien Mitte station, which provides easy access to the airport and the rest of the city. The rooms are clean and comfortable, equipped with everything you need for a pleasant stay. The staff is friendly and efficient, ensuring a smooth experience. The buffet-style breakfast offers a wide variety of choices, perfect to start the day. The hotel's location on a lovely cobbled street adds to its charm.

There was a temporary issue with the hot water in the shower, which was promptly resolved.

Great location for easy arrival/departure, in a lovely old building close to restaurants and train/metro station. Cozy and comfortable rooms with all needed amenities, and delicious breakfast with plenty of options. Friendly and helpful staff, going above and beyond to make our stay memorable, including a complimentary upgrade. a fantastic place to stay in the heart of the city.

My Easter stay was wonderful. the hotel offered complimentary chocolates and a bottle of water which was a great touch, and the location was perfect for getting around the city. the breakfast spread was the best I have seen in a long time, with a variety of fresh and tasty options.

The room was a bit small for my liking, but manageable. the towels were changed every day despite our signage to not change them, which was wasteful.

My family and I stayed at Mercure for 5 nights during our vacation. We loved the convenient location, with a supermarket and Asian food take away point just 100 m away. The hotel also had great shops with hand made souvenirs nearby. The breakfast was outstanding, and we enjoyed the unique experience of staying in a 2-floor room with a mansard, which was especially fun for the kids. The staff was exceptionally friendly and accommodating, providing toothpaste and toothbrush when I lost mine, and even delivering breakfast to my room when I was running late for my flight. Thank you!

I do recommend this hotel.

The hotel is located in a charming area with boutiques and bars. The rooms are clean, spacious, and well-equipped with a comfortable bed, fridge, and kettle. The hotel offers a variety of hot drinks and has great air conditioning. There are plenty of amenities provided such as towels, toiletries, and body lotion. The breakfast has a wide selection, including gluten-free options. The staff is welcoming, helpful, and friendly. The hotel is conveniently located between two underground stations, making it easy to explore Vienna.

Felt like a home away from home, with nothing being too much trouble.

I recently stayed at a hotel in Vienna and had a wonderful experience. The staff at Mercure were incredibly helpful and went above and beyond to assist me. They even helped me with printing and internet access, making sure I was comfortable and sorted. The location of the hotel was perfect, right in the city center and close to transportation options. The room and facilities were excellent, and the free wifi was fast and reliable. I couldn't fault anything about my stay. I would definitely choose to stay at this hotel again when I return to Vienna.

Nothing, no complaints at all. 😊