We really enjoyed our stay at this hotel. The location was quite good, as it is very near to the metro station. This made it easy for us to explore the city and get around. The service provided by the staff was impeccable. They were extremely helpful and pleasant, making us feel welcome from the moment we arrived. The room was lovely and clean, with all the amenities we needed for a comfortable stay. We especially appreciated the sparkling clean bathroom and the fact that our room was tidied up every time we came back. this place provided enhanced comfort and quality services.

Although the staff were generally pleasant and helpful, there were a few instances where they didn't understand what we were asking. However, this was a minor issue and didn't greatly affect our overall experience.

The hotel's location was excellent for sightseeing, with a train station and tour bus pick-up point nearby. The guest room was comfortable and had air conditioning. Breakfast had a wide selection and was worth the price. The staff were friendly.

Nothing, it is perfect.

I was a bit worried about the noise level, but the room was surprisingly quiet and I slept very well. The staff were friendly, the location was great, and the breakfast was delicious. I recommend staying at Mercure.

I recently stayed at Mercure in Vienna for a few nights. The location was great, just a short ride to Karlplatz. The underground garage was very helpful, although a bit challenging for larger cars. The room and bed were comfortable, and the breakfast was good, although I would have liked more fruit options. The staff was friendly and the hotel was very clean. We were even upgraded to a Privilege room with a mini bar and coffee machine.

Would recommend this hotel.

I booked a room at a hotel in a quiet neighborhood for a stopover on my drive to Turkey. The location is perfect, with easy access to public transportation and a short walk to a bustling shopping area. The staff at the reception were friendly and helpful, and I even got a free upgrade to a prestige room. The room and facilities were excellent, and I enjoyed a good breakfast with plenty of nearby restaurant options.

The maintenance work in the hotel caused some noise and inconvenience.

Located near a metro station and train station, this hotel is in a convenient location for exploring the city. There are also great restaurants nearby to enjoy. The rooms are well-appointed with amenities such as a safe, AC, and kettle. The beds are incredibly comfortable, offering a restful night's sleep. The bathrooms are modern, and some rooms even have a bathtub. The service is welcoming and check-in/check-out is fast. the hotel provides a clean, neat, and comfy stay.

Noise from the street can disturb sleep at times.

I recently stayed at a fantastic hotel. The location was perfect, just a few minutes' walk from the train stations and the famous Maria-Hilfer street. The hotel itself was modern and clean, with spacious and comfortable rooms. The staff were friendly and helpful, and they even arranged the room to accommodate my baby boy. The breakfast was absolutely delicious, and I really enjoyed the comfortable bed.

I highly recommend this hotel to everyone. It offers a great location, excellent service, and all the amenities you could ask for.

I recently stayed at Mercure Hotel Raphael and had a wonderful experience. The staff was extremely helpful and attentive, always catering to our needs. The room had a great view of the theatre and was modern and comfortable. We loved the convenient location, with shops nearby and easy access to public transportation. The bed was super comfortable, and there was ample storage space for our belongings. We even celebrated Christmas there and had plenty of room to arrange our presents. Breakfast had a great selection, although some tables could have been cleaned more promptly. it was a fantastic stay.

Totally recommend this hotel.

Great location near public transportation, offering easy access to the city center. Rooms are spacious and well-maintained, with functional showers. Staff were professional and accommodating, ensuring a pleasant stay. Breakfast selection was fantastic, including a variety of hot and cold options. Enjoyed the added bonus of a complimentary sauna.

The hotel offered two complementary drinks upon arrival, which was a nice touch. the location was great as it was near the public transportation and within walking distance from many shops and restaurants. the room was also clean and spacious.

The hotel was very noisy and we had trouble sleeping due to the lack of soundproofing. the air conditioning unit was extremely loud, and the walls were paper-thin.

As a disabled traveler, I appreciated the storage service for our luggage and the helpful staff at the reception.

Felt well taken care of, no complaints.

The staff at the hotel were incredibly helpful and accommodating throughout my stay. They went above and beyond to ensure that all my needs were met. Additionally, the location of the hotel was convenient, with easy access to tram and train stations. This made getting around the city a breeze. Lastly, the breakfast at the hotel was outstanding. The variety of dishes offered was impressive, and everything was fresh and delicious.

One thing I didn't like about the hotel was the lack of a free buffet. Considering the price I paid for my stay, I expected to have complimentary breakfast included.

The room was spacious and the bed was big and comfortable. the air conditioning worked really well and kept the room cool. I also loved the large terrace with table and chairs, it was a nice place to relax. the location was great, with a Lidl just 100m away and plenty of restaurants nearby. the staff at the reception were very kind and helpful.

The cleanliness could have been better, with some minor housekeeping details not being taken care of, such as the bathroom not being thoroughly swept and some dust on the furniture. the soap in the shower was empty when I arrived and was not refilled.

This hotel is located in a very quiet street, yet it is just a short walk to the metro station and one of the most famous streets in Vienna. The proximity to these transportation options makes it incredibly convenient to explore the city. The staff at this hotel were friendly and helpful, especially the receptionist who assisted me. I found the restaurant opening times and breakfast options to be satisfactory. The facilities, such as the sauna and fitness center, were also a great bonus. Additionally, the free Wi-Fi and luggage storage were convenient amenities that added to the overall comfort of my stay.

The staff at check-in was not the most welcoming, as they did not offer information about parking options. However, after making a complaint, I was informed that there was a parking garage available at the hotel.