Novotel Wien City, Vienna (Austria) - Deals & Reviews

The breakfast is quite sufficient at a fair price.

Unfortunately, my experience was marred by a lack of attention from the staff. I arrived at night only to find my room lacking basic amenities like soap, requiring three trips to the front desk for resolution. Additionally, housekeeping seemed inconsistent, as my room was left without tissues after cleaning, which was disappointing.

Woke up each morning to a delicious breakfast with many choices. The staff was incredibly friendly and went above and beyond, like when they stored our luggage while we explored the city.

However, I found the room a bit cramped, especially with four people. The breakfast area felt too small, leading to long waits for a table during busy hours.

Our stay was really nice! The staff was super friendly and the breakfast spread was just outstanding, tons of choices and everything tasted fresh. Even took a good walk to the old town which was only 10 minutes away, so great location for exploring.

It wasn't exactly inexpensive, but given the experience, worth it.

the staff was friendly and the location is super convenient really close to the underground station and city center easy access to public transport and local restaurants made it all a breeze

didn’t dislike anything about the property

The location is fantastic, just a short walk to the city center and near many dining options. The staff were incredibly friendly and attentive, making sure our needs were met during our stay.

One area for improvement would be the air conditioning, which could be more effective. Also, sometimes housekeeping didn’t restock some essentials, requiring a little follow-up.

clean rooms, attentive staff, great location just a short walk to the metro and city center. breakfast was loaded with options (loved the pastries! ). overall a solid experience with plenty of room for the family.

Was all great.

the location is pretty good, like 12 mins walk to st stephen's cathedral. really enjoyed the modern vibe of the hotel and the room was nice and clean. breakfast was decent, and the folks at the front desk were friendly and helpful. bar next to the lobby is cozy and nice for chilling after a long day. overall a chill stay!