The hotel is conveniently located, with easy access to stunning hiking trails that lead to breathtaking waterfalls, recommended by the director himself. the hotel is just a short walk away from the main Planai gondola, making it a perfect choice for outdoor enthusiasts. The rooms are comfortable, with spacious bathrooms and beautiful views. The staff provide excellent service, and the breakfast options are delicious. The hotel also offers a variety of facilities, such as swimming pools, bike rentals, and game rooms, ensuring there's always something to do for everyone.

Some areas of the hotel could benefit from a modern update, as they appear tired and old-fashioned.

We had a fantastic stay at this hotel. The location in the center of town was perfect for accessing the resort and it was also in a great area for skiing. The staff provided excellent room service and were very attentive to our needs. The hotel had a variety of shops and commercial services available, including laundry and airport shuttle. The room amenities, such as the mini-bar and terrace, added a touch of luxury to our stay. The dining options were outstanding, with a restaurant that served delicious meals and a bar/lounge area for relaxing with a drink. The spa and wellness center was a peaceful oasis, with an indoor swimming pool, sauna, and steam room. We also enjoyed spending time in the sun terrace and seasonal outdoor pool. The Wi-Fi was reliable and the staff always greeted us with a welcome drink. the quality of service and the amenities provided at this hotel exceeded our expectations.

This hotel is highly recommended for families seeking a comfortable and luxurious stay.

Friendly people, great food, good apres. Excellent hotel with nice staff. Lovely spa area. Convenient location with ski bus stop.

Liked everything.

We were pleasantly surprised by the wide range of activities available for the whole family, even when the weather wasn't ideal. From white water rafting to hiking and cycling, there was never a dull moment. The hotel's central location made it easy to explore nearby attractions like the salt mines and ice caves. The delicious food, spacious rooms, and friendly staff added to the overall fantastic experience. I highly recommend this hotel for a fun and active family vacation.

The hotel was fantastic! the staff were really friendly and helpful, always making sure we had everything we needed. the location was perfect, just a short walk from the ski lifts. the food was amazing, with plenty of choice and really tasty.

The hotel was a bit dated and could do with some modernisation. the room we stayed in was a bit on the small side and didn't have the best view.