The hotel is located on a quieter side street, away from the hustle and bustle of the city. It is conveniently situated in the heart of the old town area, allowing guests to easily explore the nearby tourist attractions. The rooms are spacious and comfortable, with heated bathroom floors for added luxury. The staff provide exceptional service, ensuring a pleasant stay for all guests. The breakfast buffet offers stunning views of the surrounding mountains and includes a wide variety of delicious options.

There were a few issues with the noise level in certain rooms, as mentioned by previous guests.

Perfect location in town with amazing mountain views from the all glass rooftop bar. Comfortable, bright rooms. Best hotel breakfast I've had in 40 years of traveling. Helpful staff, lactose and gluten-free options available at breakfast. Would gladly stay again.

I recently stayed at a 4-star hotel which was in the city center. This place was just walking distance from the main shopping area which was really convenient for me. The staff here were really helpful and friendly, and the room service was great. The room was really clean and had all the amenities like air conditioning, mini-bar, and ironing facilities. I particularly liked the terrace outside the room where I could sit and enjoy the view. The best part was the free toiletries provided in the room which were of high quality.

I highly recommend this hotel to all.

The location of the hotel is incredibly convenient, as it is right next to a shopping mall and just a short walk to the main pedestrianized shopping street. This makes it easy to access everything you need. The rooms are clean and spacious, with comfortable beds and modern amenities. The service provided by the staff is excellent, as they are courteous and helpful. The breakfast selection is outstanding, offering a wide variety of delicious options. Additionally, the hotel offers complimentary snacks and drinks at the reception, which is a nice touch.

Some guests have mentioned noise disruptions in certain rooms due to nearby deliveries, which can be bothersome in the early morning.

The Penz Hotel offers a great location near the Old Town area, with easy access to a shopping mall. The hotel has underground parking, fast and stable Wi-Fi, and bright rooms. The breakfast selection is excellent, and the staff is friendly and helpful. The hotel has a modern and clean design.

Felt safe walking at night, nothing was too much trouble.

The hotel’s prime location in the heart of the city made it easy to enjoy all the sights and sounds of the area.

Our stay was not without issue. the hotel looks tired and in need of an update.

The warm hospitality and professionalism of the staff at Penz made my stay truly exceptional. From the moment I entered the reception to the well-designed rooms, everything exuded a high level of service. The 5th-floor bar provided a cozy ambiance, and the central location was perfect for exploring the tourist attractions of the town. The icing on the cake was the excellent breakfast they offered. I highly recommend this hotel for its excellent display of hospitality.

had an amazing time in innsbruck and penz made it even better! loved the stylish hotel with great location and parking. shuttle bus stop for ski resorts was so convenient. friendly staff, delicious breakfast, and cool bar with beautiful view. definitely recommend!

The staff was exceptionally friendly and helpful. Amazing hotel breakfast with great selection and quality. Perfect central location. Complimentary treats at reception. High standard design and finishes. Professional, helpful, and friendly reception staff. Outstanding and varied breakfast with fantastic views. High-quality furnishings and fittings. Excellent bathroom.

Not obvious to find.

Great location in the heart of the city, close to shopping center. Spacious and clean rooms with well-stocked mini-bar. International breakfast selection was impressive.

Uncomfortable mattresses and lack of effective air conditioning lead to poor quality sleep. No room service available, limited food options.