The hotel had a great location near the airport, which was convenient for business travelers. The rooms were clean and well-designed, with comfy beds and hot showers that provided relief after a long day. The staff were welcoming and professional, always ready to help. The restaurants offered a variety of delicious meals that even picky eaters would approve of. the hotel had useful facilities such as a swimming pool and steam room.

The hotel allowed smoking in non-smoking rooms with only a small fine.

had an amazing stay at gs hotel. from warm staff to comfy beds, everything was perfect. the modern decor and great showers made our stay a delight. we'll definitely come back.

no outside snacks/drinks allowed

The hotel had a great location and facilities, which included a clean and beautifully decorated room. the staff were very welcoming and professional. the complimentary shuttle service to and from the airport was a bonus and saved us time and money.

The hotel had some areas for improvement including the food prices, which were extortionate and not of a high-quality. Finally, the spa and swimming pool were not functional during our stay and we were charged extra fees to use certain facilities like the steam room and sauna, which we found unnecessary.

The hotel was amazing - great staff, comfy beds, clean and spacious rooms, delicious food, and convenient airport shuttle.

Not one thing.

Our stay at this hotel was very luxurious and fulfilled all our needs. The exclusive amenities, such as the spa and wellness centre, swimming pool and beauty treatments were exceptional. The service provided was excellent and the staff were always welcoming and professional. We particularly enjoyed the full body massages and the beauty treatments available at the spa lounge. The restaurant had delicious food, with special diet menus available on request. The rooftop pool was spectacular, with stunning views of the city and comfortable sun loungers. The location was perfect, close to the airport and with easy access to attractions.

The only minor issue we encountered was that snacks and drinks from outside were not allowed, and ordering room service was a bit overpriced. However, the poolside snack bar provided a good alternative.

Clean rooms with great design. Hot showers and comfy beds provide a comfortable stay. Friendly staff always ready to help. Approved food for picky eaters. Convenient location near the airport.

The spacious and well-designed room at Grand Sylhet Hotel & Resort made our stay comfortable and enjoyable. The hotel's modern decor and cleanliness were impressive. The pool, despite some issues during our visit, was great for relaxing. The staff was welcoming and professional, adding to a pleasant experience. I would highly recommend this hotel for its quality accommodations and convenient location.

The breakfast had a wide variety of cakes and desserts, while the breads were outstanding. The egg counter could have been more conveniently placed. Cold milk was available for cereals, and some of the juices were freshly squeezed. The service from all the staff was attentive and helpful. Mahee at the front desk was especially professional and friendly. The restaurants had delicious food and eager-to-please staff. The location was convenient, and the pick-up and drop-off service from the airport was reliable. The rooms were clean, cozy, and the beds were spacious and comfortable. Shower products and towels were provided.