Clean room, convenient shuttle service, friendly staff, good breakfast selection.

Our stay at Ibis was comfortable and enjoyable. The room was clean and quiet, allowing for a good night's sleep. The restaurant served delicious food, and the location near the airport was convenient. I would recommend this hotel.

Decent breakfast, clean sheets, compact rooms, close to airport, great for one night, affordable.

Nothing all good.

We had a great experience staying at an airport hotel near GRU terminal 2. The hourly shuttle service provided by the hotel made it easy for us to travel to and from the airport. We simply walked to the bus stands on the right and found the ibis/mercure shuttle. When our shuttle got stuck in traffic on our way back to the airport, the hotel promptly arranged a paid taxi for us. The hotel staff went above and beyond to ensure our comfort, and the free airport transfer shuttle ran smoothly. The restaurant staff, although not fluent in English, made sure we understood how the buffet worked. it was an affordable and hassle-free stay before catching our next flight.

Can honestly say there wasn't anything not to like! 😄

The hotel offers a convenient and frequent free shuttle service from the airport to the hotel, which is perfect for old people. The staff at the restaurant were very friendly and made an effort to assist us, despite a language barrier. The hotel is also affordable and provides a no-fuss, comfortable stopover for those with connecting flights.

Felt right at home, no complaints whatsoever.

Vanessa at the front desk, helpful staff, clean room, convenient shuttle service, good buffet breakfast.

Nothing, all good.

I stayed at this hotel for a weekend getaway and it was a great value for the price. The location was safe and convenient, with easy access to public transportation to explore the city. The staff were attentive and friendly, ensuring that all my needs were met. The room was basic but had all the standard Ibis amenities I needed, and the breakfast that included condensed milk in the coffee was a nice touch.

My experience was positive and I have no complaints whatsoever.

The hotel is conveniently located near the airport, making it a great choice for those with early or late flights. The free shuttle service is a bonus, allowing easy transportation to and from the hotel. The rooms are well-kept and clean, providing a comfortable stay.

The restaurant at the hotel seems to be below standard, which may be disappointing for those looking for a satisfactory dining experience.

Enjoyed Thanksgiving at a hotel near the airport. Free shuttle to and from the airport was convenient. the hotel restaurant offered a complimentary Thanksgiving meal, and the staff were friendly.

The hotel is far from downtown and there are not many nearby attractions. the room was a bit small and had only basic amenities.

Great staff, powerful hot shower, shops and restaurants nearby, convenient for overnight stay between flights.

Felt welcome, nothing too much trouble.

We had a quick stay at Ibis and it was just what we needed. The room was clean and comfortable, with a great view of the city. The free shuttle service from the airport was convenient and the transfer back was affordable. The location was perfect for our transfer flight. There was a 24-hour kiosk nearby for snacks and drinks. I would recommend this hotel for its value for money and convenient airport access.

Convenient Only

I recently stayed at Ibis and found it very convenient. The hotel is located near Guarulhos Intl. Airport, making it perfect for transit travelers. They also offer a free shuttle service from Terminal 2, which was very helpful. The staff were friendly and the breakfast had a nice selection of fresh fruits. I had a great experience and I would recommend this hotel.