This hotel exceeded my expectations in so many ways. The location is absolutely stunning, surrounded by beautiful mountains and crisp mountain air. The spa center here is fantastic, with various amenities such as an indoor and outdoor swimming pool, sauna, and jacuzzi. I loved indulging in body wraps and massages, leaving me feeling completely rejuvenated. The staff here is also amazing, always accommodating and willing to help with any requests. The room was spacious and comfortable, with all the necessary amenities like a flat-screen TV and electric kettle. this place offers a luxurious and relaxing experience.

I highly recommend this hotel to everyone.

Friendly staff, clean rooms, amazing spa, great facilities, comfortable bed.

Nothing to complain about at all.

Nice villa. Polite staff. Fantastic food. Awesome service. Clean spa center. Professional medical staff. Pleasant atmosphere

For us it was ideal.

Relaxing and clean, with exceptional staff. The pools are big, warm, and well-maintained. The spa zone is also great, and the medical center is a nice addition. Delicious food and a rich breakfast, with a restaurant conveniently located near the pool. Live piano music on weekends adds a nice touch.

During my stay at this hotel, I was impressed with the location, as it was peaceful and surrounded by nature, perfect for a relaxing break. The nice and comfy bed in my room was a highlight, and the bathroom had everything I needed. The breakfast provided excellent choices and it was satisfying. Additionally, the spa facilities were truly top-notch and the staff was friendly and professional.

The spacious and clean rooms make it easy to relax. The heated outdoor pools were perfect for a dip, but the indoor ones could use more lighting. Though the hotel was full, the staff at the pool restaurant could be friendlier. Overall I'll recommend Hot Springs Medical & Spa for anyone looking to relax.

The hotel offered complementary breakfast and dinner, which was delicious. The hotel location was surrounded by beautiful scenery, and this made it a great place to relax and unwind. The spa facilities were a highlight of the stay, they had a range of services on offer that were high quality and well executed.

The WiFi was very poor and frustrating to use. The temperature in the room was difficult to control, and the heating system made it very warm.

I recently stayed at this amazing hotel and it was the best decision ever. This place is a great spot to relax and enjoy all the comfort and luxury it has to offer. The staff were very friendly and welcoming, making me feel right at home. The room was spacious and clean with an amazing view to wake up to every morning. The hotel provides a variety of activities such as cycling, horseback riding, and skiing for adventure seekers. The indoor and outdoor swimming pools, along with the spa facilities, like massages and body wraps, were also a major plus. The cherry on top was the delicious food in the restaurant, providing me with organic options that satisfied my taste buds.

All in all, I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

We had a fantastic stay at this hotel! The spa facilities were top-notch with heated pools, saunas, and relaxing areas. The room was spacious and comfortable, and the gym was well-equipped. The breakfast was diverse and delicious. The staff were friendly and the bar area was a great place to hang out. it's one of the best places to stay around Bansko.

Felt very homey, nothing too much trouble.

Our stay at this luxurious hotel was absolutely mind-blowing! The SPA centre exceeded all our expectations with its excellent facilities and spacious pools. It was perfect for families with children, offering a wide range of options for everyone. The food in the restaurant was absolutely delicious and the staff was incredibly friendly and accommodating. The room was spacious and the balcony was a great size. The room service was prompt and the personnel was kind. this hotel truly delivers on its promise of a luxurious experience with its beautiful swimming pool, spa, and wellness facilities. We will definitely be coming back!