The hotel is located right in the middle of the ski resort, making it a convenient choice for skiers. It is close to the slopes, allowing easy access to the skiing action. Additionally, the hotel offers a ski lodge atmosphere, giving guests a cozy and inviting feel during their stay.

There may be some limitations in terms of storage space in the rooms, which could be improved.

We had a wonderful stay at this luxurious hotel. The location in the center of Borovets was perfect for us, as it allowed us easy access to all the attractions and activities in the area. The service was top-notch, with room service, car hire, and housekeeping ensuring that our needs were met at all times. Additionally, the hotel provided laundry services and an airport shuttle, making our stay even more convenient. We were also impressed by the range of amenities offered, including a welcome drink, happy hour, and an extensive selection of room amenities.

Clean and comfortable rooms. Renovated rooms are worth the premium. Great location near the resort center and lifts. Helpful and friendly staff. Nice lobby and cozy bar area. Convenient private ski storage. Good food with a variety of options. The spa facilities are enjoyable.

Nothing, all was good.

Conveniently situated behind a well-known hotel, this property offers free parking. Friendly staff provide helpful service. Good food is served.

Good location, walking distance to the slopes and great view from the room. Breakfast and dinner were included and there were options for everyone's taste.

The room was not clean upon arrival and the staff did not seem to be bothered by it. The heating was not working properly and it was uncomfortably cold at night.

The location was perfect, right in the heart of the resort. The food was delicious, especially the buffet dinners. The staff at the SPA were friendly and provided excellent service. The cleanliness of the hotel was satisfactory. Although the room was basic, it had everything I needed for a comfortable stay. The skiing experience was great. I would recommend this hotel for a budget-friendly ski trip.

We really enjoyed our stay at this hotel in the heart of the ski resort. The recently renovated hotel had a charming ski lodge atmosphere and everything felt new. The location was unbeatable, right next to the ski equipment rental, stores, supermarket. The hotel offered breakfast and dinner, making our stay even more convenient. We were also impressed by the variety of massages and spa services available, and the pool was a great addition. The staff was polite and helpful, and the rooms were cleaned daily with fresh towels and toiletries provided.

We felt very well looked after during our stay, with no reason to complain.

Great location, ski lifts nearby, excellent bars and restaurants, lovely bar staff, well-priced ski equipment hire, varied food options.

Nothing bad to say.