The staff was incredibly helpful, especially Lidia. The breakfast was perfect with a great selection. The facilities were clean and comfy, and the room was in perfect condition. The hotel is close to the city center, which was convenient for exploring.

For us, it was ideal.

Spacious, clean, and comfortable rooms. Delicious breakfast with omelette and pancake options. Good value for the money. Helpful and polite staff. Variety of facilities for a pleasant stay.

I had a wonderful stay at a rather elegant facility in Sliven. the hotel was an old complex of renovated traditional houses, giving it a charming atmosphere. the staff spoke English and was very competent, ensuring a smooth experience. the top-floor VIP rooms had a nice view, and the breakfast was absolutely amazing. the spa in the hotel was also impressive, offering jacuzzi, Roman bath, saunas, and more. the spa access was free for all guests, making it even more enticing. the location was convenient, just a few minutes away from the town center. a delightful stay.

Nothing could have been better. 😊

The location of the hotel is perfect, as it is situated in the central part of the town. It is so close to the central street, making it convenient for exploring the downtown area and the market. The rooms are clean and cosy, providing a comfortable stay. The bathroom is spacious and well-maintained. The staff is friendly and helpful, ensuring a pleasant experience.

The location was perfect, as it was so close to the central street of the town. The staff were friendly and helpful, and the customer service exceeded our expectations. The room was spacious, clean, and comfortable, with all the amenities we needed. The hotel also offered a variety of services, such as room service and car hire, which made our stay even more convenient. we would highly recommend this hotel to anyone visiting this city.

Lovely bathroom, beautiful garden, clean rooms, friendly staff, comfortable bed, huge and clean bathroom.

Nothing could have been better.

The hotel offers excellent service, with gentle staff members and amazing breakfast and restaurant options. The rooms are spacious, making it perfect for families. The central location of the hotel is great, as it is only 5 minutes away from the city center. The hotel also provides a private parking area and has a cozy ambiance with ambient music and a fireplace.

The hotel staff's dedication to providing exceptional service made our stay even more enjoyable.

The Spa facilities at National Palace were outstanding, with a variety of pools, saunas, and steam rooms that created a tranquil atmosphere. My room was spacious and comfortable, and I enjoyed the live music in the dining room during the evening. The breakfast was excellent, with a great selection of hot dishes cooked to perfection, including the omelette. I highly recommend this hotel for a relaxing stay.

Great complementary breakfast and the staff was really helpful, always available to give some tips on the city. the location is also very central, easy to reach the tourist attractions. the spa treatments were a real nice experience.

The furniture seems to be old and the bathrooms need a renovation. We had some problems with the showers, they were kind of tricky to use and we ended up with a wet bathroom every time we took a shower.

I had a fantastic stay at this hotel. The service was excellent, and the staff were very kind and spoke English. The hotel is conveniently located close to the city center, making it easy to explore this city. The rooms were spacious and beautifully designed. The breakfast was amazing, with a wide variety of delicious options. The hotel facilities, including the beautiful garden and summer garden, added to the overall pleasant experience.

Hard to think of anything negative.