The spa was clean and very nice. The staff was friendly and helpful. The breakfast was delicious with lots of options. The apartment was the perfect size for our family. Kids club had great activities.

Felt really welcomed, nothing was too much trouble.

The 2 bedroom villa was a perfect fit for our family. The living room and fireplace created a warm and cozy atmosphere. The pools had a beautiful mountain view. The resort was neat and the breakfast, especially the pancakes, was great.

Felt well taken care of, no complaints.

I had a truly luxurious and comfortable stay at this place! The location in a very quiet area was perfect for a peaceful getaway. The service was top-notch, with room service ensuring that my rooms were cleaned every day. The amenities were outstanding, especially the large pool area with separate pools for toddlers and massage. The three different saunas provided the ultimate relaxation experience. The breakfast was delicious, with the option to order custom-made omelets and eggs. this hotel exceeded my expectations and provided a truly enhanced level of comfort and quality services.

I highly recommend this hotel to families.

Located close to the ski slopes, Ruskovets Resort provides easy access to winter sports activities. Guests can also enjoy a meal at the nearby Il Forno restaurant or the Lavender restaurant. Additionally, the hotel is conveniently located near the Dobyrsko monastery, which houses an icon of Christ in a rocket. The rooms are spacious and comfortable, offering a great view of the mountains. The staff is friendly and the hotel provides excellent service.

The pool and spa facilities are small, causing overcrowding and long queues.

Villa with patio, good breakfast and dinner, clean pool, nice mountain view. All facilities in function. Excellent pool and spa for young children, comfortable beds. Attentive staff resolved our problem quickly. Clean spa, friendly and helpful staff, delicious breakfast and lunch. Perfect-sized apartment for two adults and a child. Recommended.

Cozy and spacious house, clean and warm. Amazing view of Pirin mountains. Friendly and helpful staff. Quiet location, perfect for family relaxation and adventures. Paid spa with enjoyable massage and detox treatments. Nearby ski slopes, horse riding, archery, and walking routes with great views.

No negative aspects.

I had an amazing stay at a resort in Bansko. The suite was large and comfortable, with breathtaking views of the mountains. The wellness center was excellent, especially the heated pools and saunas. The kids' club had a great animator, and the lady making pizzas was polite and responsive to our requests. The location of the resort was also very convenient. I highly recommend this hotel for a relaxing and enjoyable vacation.

Great pool with warm water, kids club with activities, helpful staff, improved service at the restaurant, free transfer to Bansko.

Felt free to seek any assistance, nothing to complain about.

The location was amazing, with stunning views of the surrounding mountains from the balcony, restaurant, and spa. the breakfast was delicious, and what I liked most was the complimentary access to the spa center. It was the perfect way to relax and unwind after a long day of exploring the city. the staff was helpful and attentive, which made my stay even more enjoyable.

I did have a few complaints. the bedroom was a little dusty, which was noticeable when I used the night light.