The staff was helpful when we needed a late checkout. No issues with customer service. Clean room with comfortable beds. Great location for getting a taxi. Modern decor with all the amenities you would expect from a 5-star hotel.

I had a fantastic stay at The Douglas. The staff went above and beyond to make my experience special. The design of the hotel was modern and stylish, creating a great atmosphere. The location was perfect for exploring the city. The rooms were clean, comfortable, and well-equipped. The shower was amazing. I highly recommend this hotel for a memorable stay.

Comfortable bed, quiet room, helpful staff, convenient location, well-kept property, nice shower.

Hard to think of anything.

The staff were wonderful, and the hotel's design was impressive. The location was convenient for exploring on foot, and the property was well maintained. The rooms were comfortable, with a nice bed and a large television. The shower was also excellent. The elevators were quick and efficient, and the fitness center was spacious and modern.

I felt very comfortable during my stay, with no complaints.

Convenient location, well-kept property, comfortable rooms, nice bed, large television, nice shower.

Can't think of anything.

The value for my money was outstanding - the room was modern, clean, and artistically decorated. The hotel's location was convenient, within walking distance to the town center and other attractions. The staff provided exceptional customer service, making me feel welcomed and valued throughout my stay.

Breakfast option could be improved with more variety and options.

Had an awesome time on my city trip! The hotel was modern and cool, and the beds were so comfortable. Loved using the spa facilities and outdoor hot tub. One of the best things about the hotel was the variety of dining options - breakfast and lunch were delicious at one spot, and dinner was great at another. Location was perfect, within walking distance of everything we needed.

Facilities were a bit basic for the price - no pool and sometimes difficult to find staff members who knew the whereabouts of the hot tub. , would have appreciated more information on promos available for hotel guests, as the process was quite confusing.

Stylish decor, well-equipped room including a coffee machine and bathrobes. Exceptional service from polite and helpful staff. Conveniently located within walking distance of town center and attractions. Delicious room service food ordered multiple times during our stay.

We had an incredible experience at The Douglas. The interior decoration of our room was modern and artful, and the amenities provided, like the coffee machine and bathrobes, made our stay comfortable. The staff were polite and helpful, always catering to our requests. The location was convenient, with everything we needed in the facility. The food, drinks, and vibe were amazing, and we even found inspiration for our house renovation from the hotel's decor. we had an amazing experience and would definitely recommend this hotel.

Our stay at this luxury hotel had exclusive amenities that satisfied all of our luxurious needs. The spa and wellness centre was a highlight, with exceptional body scrubs and full body massages. We also appreciated the peaceful and serene garden area, a perfect spot to relax after a day exploring the city.

The only minor issue we had was the lack of in-room breakfast, as we were hoping for a luxurious start to our day. However, the hotel's on-site restaurant more than made up for it with their delicious options for breakfast, lunch, and dinner.

The location of this hotel is very convenient for exploring the city on foot, and the property itself is well-maintained. The rooms are comfortable, with nice beds and large televisions. The shower in the bathroom is also very nice. Guests appreciate the quickness of the elevators and the spacious and updated fitness center. The staff are friendly and helpful, providing great customer service. There are also good restaurants and great entertainment facilities available.

The noise level in the hotel can be quite disruptive at times.

Stayed at a beautiful new hotel within walking distance of the town centre. The staff at Autograph Collection were exceptional, providing great customer service. The room service food was delicious, ordering it three times during our four-night stay. The room itself was fresh and comfortable, with a spacious bed and a large television. The bathroom had delightful Aesop products, a nice touch. The hotel's convenient location made it easy to explore on foot, and the property was well-maintained. The shower was also enjoyable, and the elevators were quick and efficient. The fitness center was spacious and updated, adding to the overall positive experience.

Could not be improved in any way. 🚀

The location of the hotel was not ideal, but the restaurant had a great vibe and the staff was friendly and helpful in all areas, including the telephone service agents. The room had a comfortable bed and the bathroom had a nice railhead in the shower. Additionally, the hotel had good restaurants and great entertainment facilities.

There was no refrigerator in the room, which was inconvenient for storing perishables.

I recently stayed at The Douglas hotel for a weekend getaway. The staff was incredibly knowledgeable and friendly, making me feel welcome throughout my stay. The rooms were clean and well attended to, with extremely comfortable beds. The location of the hotel is fantastic, offering plenty of entertainment and dining options on-site. I particularly enjoyed the spa facilities and outdoor jacuzzi, perfect for relaxing after a day of exploring the city. The dining experiences at Honey Salt and Viktor restaurant were excellent, adding to the overall enjoyment of my stay.

I would be happy to recommend this hotel.

The bed was incredibly comfortable, and the room had a fresh and trendy design. The Aesop products in the bathroom were a delightful touch. The hotel staff was knowledgeable and provided great service. The location was fantastic, with convenient access to various attractions. The hotel offered excellent amenities, including delicious room service food and a well-equipped room with all the necessities. the experience was amazing, and I would definitely stay here again on my next visit.

Felt very comfortable, no complaints.