We experienced top-notch service, from a personal birthday note to a surprise cake, creating an exceptional customer service atmosphere. the clean rooms in the East Wing offered coziness, with a spacious jetted tub and a comforting fireplace. the convenient location near the highway made commuting hassle-free.

The breakfast offering could be enhanced with more beverage choices.

Always return for the warm welcome and excellent service. First stay staff kindly returned forgotten jewellery. This place suits me perfectly with Free Wi-Fi, parking, 24-hour security, bar, restaurant, fitness center. Excited for Easter return!

I absolutely adored the cozy fireplace in the lobby at this charming hotel. It was a lovely spot to sit and relax, especially for us seniors. the seating areas were well-placed, making it easy for us to take a break while exploring the hotel.

Would appreciate more attentive service from the children working there.

Rooms were spacious with direct vehicle access from patio door. Bed was comfortable. Enjoyed hot breakfast buffet. Good location for nearby convention. Whirlpool was a decent size.

I had a posh stay in a luxurious hotel with a fancy pool and good breakfast. I could impress all the "not-so-posh" family with these amenities.

I found the smell of the air freshener so delightful, I wished it followed me home.

The restaurant on site was great- good food and super friendly staff. the beds were comfortable and the shower pressure was good. Clean, private, and exactly what I was expecting. the breakfast was good, the staff were friendly. the indoor swimming pool and jacuzzi were a nice touch for relaxation, especially with a 5-year-old. We enjoyed nearby Burnley Park and Canada's First Telephone Business Office 1877, which made for memorable family outings.