The room was spacious and well-furnished, exceeding my expectations. I was pleasantly surprised when the manager upgraded our room. The breakfast was outstanding, with a menu to order from instead of a standard buffet. The staff were friendly and accommodating, making my business trip comfortable. The location offered beautiful views of the surrounding hills and felt like a serene getaway just outside the bustling city.

The bathroom was on the smaller side, which was a bit inconvenient. There was no microwave in the room, which would have been helpful for heating up leftovers or making a quick snack.

Upgraded to business suite, perfect for working. Great restaurant food and friendly, helpful staff. Beautiful scenery, clean rooms, and nice pool. Personable check-in employee allowed my son to check in. Comfortable hotel with pond and mountain view. Exceptional hosting for large work functions.

I had a great two-night stay at this hotel in September and it exceeded my expectations. The location was lovely, surrounded by mountains and with easy access to all the attractions in the area. The rooms were clean and attractive, and the beds were comfortable with a variety of pillows. The staff were friendly and attentive, especially during breakfast, which was delicious and included in the price. this hotel offered great value for money and I would definitely come back.

Everything was perfect, no improvements needed.

We had a fantastic stay at this hotel. The staff were friendly and helpful, and the breakfast was filling and delicious. The room had everything we needed and the sauna and pool were a refreshing bonus. The location is close to Fort William Historical Park, which is an excellent place to visit.

Nothing at all.

Super staff, comfortable room, beautiful view, peaceful setting, exceeded expectations.

Nothing, it is perfect.

Beautiful location, stunning views, and a nice big lawn for walking pets. Convenient ground-level rooms with easy vehicle access and express check-out. The restaurant has excellent food and service, with a complimentary breakfast. I would definitely consider staying here again for a longer visit. I highly recommend this hotel.

The staff was friendly and accommodating. Great breakfast and fast service. Delicious Finnish pancakes. Spectacular sunrise over the mountains. Convenient location near highways and points of interest. Enjoyable coffee with the red wing black birds. Pleasant stays over the years.

There was nothing I didn't like.

I recently stayed at Best Western in Thunder Bay for essential medical purposes and decided to extend my stay for some relaxation and coursework. The hotel staff graciously upgraded me to a business suite, providing a comfortable and quiet environment for my studies. The restaurant served delicious food, and the entire staff was friendly and helpful. The room had a beautiful view, a fantastic bed, two sinks, fluffy towels, and even a bathroom heat lamp. The large room was well-equipped and had a patio door with a screen. The check-in and check-out process was smooth, and the staff was courteous and accommodating.

100% Recommend this hotel.

I stayed at a convenient location near the freeway. The staff was friendly and helpful. The room was comfortable and had everything I needed. The breakfast was delicious and filling. The property had beautiful greenery surrounding it.

The food at the hotel was wonderful. We were impressed by the variety and quality of the menu options. The staff in the restaurant were fantastic, providing excellent service throughout our stay. The meals were definitely a highlight of our experience.

Comfortable beds, great variety of pillows. Clean and attractive location. Friendly and helpful staff in restaurant and management. Reasonable prices for food and beverage. Nice patio with view.

I was pleasantly surprised by this hotel's value for money. The prices were reasonable and the attention to detail in the rooms was impressive. I especially loved the beautiful greenery surrounding the hotel, creating a peaceful atmosphere. The location in the Thunder Bay area provided breathtaking views, and the fact that the hotel had a convention center attached was very convenient for business travelers. The staff were friendly and the basic amenities met all my needs. Plus, having breakfast included with my room was a great bonus.

All was well; nothing to improve.

This hotel really showcases the beauty of its surroundings. The sunset lit the escarpment behind the hotel, creating a magical atmosphere. The staff is friendly and the service is excellent. The rooms have all the basic amenities, with comfortable beds and a separate room for lounging and watching television. The breakfast, which is included in some packages, is a sit-down experience where you can select from a wide variety of items on the regular menu. The fact that it is cooked to order makes it even more enjoyable.

No improvements needed, everything was fine.

The hotel had excellent pet-friendly amenities, with a patio door in the room and easy access to a large grassy area for dogs. Additionally, the hotel had a fitness center with full workout equipment and a pool and sauna for relaxation after a day of activities.

There were a couple of negative aspects during my stay. there were issues with the pool as it was constantly used for swim lessons, making it difficult for guests to enjoy.

Friendly staff, filling breakfast, comfortable room, refreshing sauna and pool.

Nothing, all was good.