We had a great stay at this hotel. The location is perfect-central and easy to get to everything. Plus, it's just across the street from a grocery store and a liquor store, which is super convenient. And if you want to explore downtown, it's all within walking distance.

Recommended to anyone.

I recently stayed at Best Western in Courtenay for a weekend getaway. The new wing was impressive, with super comfortable beds and surprisingly quiet rooms, despite being close to a major street. The staff were friendly, professional, and accommodating. The bathroom shower had great water pressure and the towels and bedding were nice. The hotel's location was perfect, and the breakfast served was excellent. Having a restaurant attached to the hotel was a bonus too.

Would recommend this hotel.

We had a wonderful stay at this luxurious hotel. The beds were incredibly comfortable, providing us with a great night's sleep. The extra mirror in the bathroom was a nice touch, and the spaciousness of the room made it feel like a home away from home. The staff at the front desk were friendly and accommodating, and they even provided us with a complimentary fridge when ours didn't arrive. The breakfast was tasty, with a menu to choose from, and the servers were fast and friendly. the service at this hotel was top-notch.

We highly recommend this hotel to families.

I had a fantastic stay at this luxurious hotel. The location is perfect, with a small shopping center just a short walk away and the city center within easy reach. It was so convenient to have everything I needed right here. The room was spacious and well-equipped, with amenities like a refrigerator, microwave, and electric kettle. The bed was incredibly comfortable, and I had a great night's sleep. The staff here were exceptional, providing excellent service and making me feel right at home. I loved the indoor swimming pool and jacuzzi, which provided the perfect way to relax after a busy day.

I would highly recommend this hotel to anyone looking for a comfortable and convenient place to stay.

Great staff and great food.

Clean and comfortable room with comfy beds. Air conditioner worked well. - Very good location. - Received generous amount of vouchers to use in the pub or tapas bar.

Lack of dresser in the room and worn-out furniture. Non-functioning patio lights and coffee machine.

This hotel is perfectly located, close to downtown with a large grocery store right across the street. The rooms are clean and comfortable, with friendly and courteous staff. The buffet breakfast is delicious and the black-out drapes ensure a good night's sleep.

The room I stayed in was right next to the hallway door, which was quite loud every time it closed.

Enjoyed a cozy and relaxing stay at this hotel. The roaring fire in the lounge created a warm and inviting atmosphere. The gym facilities were well-maintained and provided an opportunity for a good workout. The hotel's central location made it convenient for accessing nearby businesses and restaurants.

We had a fantastic stay at this luxurious hotel. The location was perfect, with a grocery store and liquor store just across the street, and the downtown area within walking distance. The value was incredible, as the room rate included a delicious breakfast for two. The staff here were exceptional, always friendly and welcoming. They went above and beyond to accommodate our needs, even changing us to a room with a larger bathroom and providing a cot for our foster son. The amenities were top-notch, with a swimming pool, sauna, and jacuzzi available for guests to enjoy. The room itself was spacious and well-equipped, with a flat-screen TV, refrigerator, and microwave.

Although our overall experience was great, there were a few minor inconveniences. The breakfast service was a bit slow and sometimes the food arrived cold.

The front desk staff were extremely helpful and friendly, explaining check-in, deposit, parking, and breakfast voucher policies in detail. The room was clean and comfortable, with a zippered mattress case for added hygiene. The breakfast voucher provided a fully inclusive meal with coffee/tea/juice and a discounted menu option. The breakfast was served promptly, which was great for guests with limited time.

Felt so relaxed, no reason to complain.

Convenient location near Comox harbour with quick drive. Delicious food at the pub, especially the pizza. Buffet breakfast was fantastic. Useful discount cards provided. Room had microwave and kettle for self-catering, great for traveling with teenagers. Pool and hot tub were nice, but limited slots available. a pleasant stay for a night in this area.

The hot tub was great after a long day of meetings and the free breakfast was a nice surprise. the location was perfect for easy access to local attractions and restaurants.

The room felt dated and in need of renovation, and the noise from the karaoke in the bar downstairs was a bit disruptive at night.

The room we stayed in was absolutely huge with two sliding doors and a patio that ran the entire length of the room. We were pleasantly surprised by the 50-inch TV and the comfortable chair and love seat, which provided us with great entertainment options when we connected our phone for Netflix and Shomi. The bathroom was fantastic with two shower heads and a jet tub right next to the bed. We also appreciated the friendly staff, delicious buffet breakfast, and the complimentary Globe and Mail newspaper. The black-out drapes were a nice touch as well.

The bed was incredibly comfortable and the shower had great water pressure. the location was also very convenient, with supermarkets and restaurants within walking distance. the hotel staff were friendly and helpful.

I had a disappointing experience with housekeeping. I left a message regarding a lost item but never received a call back.

As longer term business travelers, we loved the clean, quiet rooms and comfortable bedding at Best Western. The WiFi was powerful and the TV was just like ours at home, making it easy to relax after a long day. The on-site restaurant, The Westerly, served excellent food. We also enjoyed the convenience of the small shopping mall attached to the hotel, which had a couple of brew pubs. It was great to have a place to grab a drink or a meal without having to leave the complex.

Felt well taken care of, no complaints whatsoever.