The hotel is conveniently located right across the street from the large Upper Canada Mall, making it a great choice for shopping enthusiasts. The on-site restaurant is also highly recommended, with excellent food and a delicious Caesar salad that is sure to impress. The rooms are clean and spacious, and the bathrooms are well-maintained. The staff is friendly and provides top-notch service. The hotel offers extra touches like a separate bag for the TV remote and a coffee station with a bottle opener.

Some of the rooms may have an outdated and gloomy appearance, which might not be to everyone's taste.

Clean rooms, friendly staff, excellent attached restaurant, exceeded expectations. Would stay again.

our stay at this hotel was fantastic! the staff were friendly and accommodating, and the room was clean and luxurious. the little restaurant served a delicious breakfast. they even gave us a complimentary toothbrush when we forgot ours. it was a perfect way to celebrate my birthday after a previous wonderful stay in newmarket. thank you best western for exceeding our expectations!

Tub mat didn't grip well.

The hotel is conveniently located right across the street from a fantastic shopping mall, making it easy to indulge in some retail therapy during your stay. The staff at this hotel are friendly and attentive, making sure that all your needs are taken care of. The rooms are well-equipped, with a king-size bed and even a jetted tub for that extra touch of luxury. You'll also find towels and coffee readily available. Breakfast is included in your stay, providing a convenient and delicious start to your day without any additional cost.

All was great, nothing needs improvement.

The hotel is located directly across from a fantastic shopping center, offering a wide range of options for guests to shop and dine. it is conveniently close to downtown, providing easy access to the city's attractions and amenities. The rooms are described as spacious and clean, with all necessary amenities provided, including ample towels and toiletries. The staff is highly praised for their friendliness and helpfulness, ensuring a pleasant stay for all guests. Guests also mentioned enjoying the breakfast at the nearby restaurant, which offers swift service and a variety of food options.

One reviewer noted that the decor of the hotel could use some updating and investment, indicating that it may not be as visually appealing as some other hotels.

This hotel is such a gem! the value for money is unbeatable. With its affordable prices and the attention to detail, you'll feel like you're getting a great deal. Secondly, the location is perfect. It's right across from an amazing shopping mall and close to the town center, making it convenient for exploring and grabbing a bite to eat. Lastly, the staff are incredibly friendly and helpful, ensuring that your stay is comfortable and enjoyable. Plus, the rooms are well-equipped with a big selection of pillows to choose from, ensuring a good night's sleep.

All was perfect, couldn't have asked for more.

I recently had a very good stay at this hotel and I must say, it exceeded my expectations. the location is fantastic - central to everything and right across the street from a fantastic shopping mall. It made it so convenient for me to explore the area and do some shopping without having to travel far. The value for money was also impressive, as the prices were reasonable for the quality of service provided. Additionally, the staff was friendly and attentive, going above and beyond to ensure that I had a comfortable stay. The basic amenities in the room were satisfactory, and I appreciated the little details like a makeup mirror and top-notch toiletries. I had a positive experience at this hotel.

All aspects of my stay at this hotel were satisfactory.

The front desk staff was amazing, providing excellent service and a warm welcome. The room was clean and comfortable, with thoughtful amenities like wine and beer openers and glasses. The bed and pillows were plush and provided a restful sleep. The attached restaurant offered delicious food. the stay exceeded expectations.

Nothing, it is perfect.

my recent stay at a hotel in newmarket was exceptional. best western exceeded my expectations with their comfortable beds, great A/C, and quiet atmosphere. the staff was friendly, the restaurant was a great experience, and the room was extremely clean. overall, it was a fantastic stay.

Balcony amenity was misleading.

The hotel where we stayed for Thanksgiving offered us a great deal with friendly staff, comfortable beds, and clean towels. the location was ideal, with several shops and restaurants nearby. the hotel has ample parking space, which made it easy for us to park our car.

We experienced some noise disturbance during our stay which made it hard to sleep peacefully at night. we noticed some bug stains on the towels and bed sheets, which was a little unpleasant.

I had a fantastic stay at this hotel! the staff were incredibly friendly and attentive. They made sure I had everything I needed and provided excellent service throughout my stay. The room I stayed in was on the ground floor and it had a comfortable bed that gave me a great night's sleep. I especially loved the jetted tub in the bathroom - it was a luxurious touch! Additionally, the location of the hotel was superb. It was close to the town center and right across the street from a fantastic shopping mall. There were also many stores and restaurants in close proximity, making it convenient for me to explore and dine out. Lastly, having breakfast included was a wonderful perk that saved me both time and money. I had a fantastic experience at this hotel!

All aspects of my stay were perfect!

As guests with disabilities, we appreciated the convenient location and the front desk staff's friendly and accommodating nature. The quick response by the staff to our needs was impressive. The comfortable bed and pillows made our stay even more enjoyable. Additionally, the stand-alone ventilation unit allowed us to adjust the temperature and fan speed according to our comfort. The hotel also provided wine and pop bottle openers, which came in handy since we had forgotten to bring one. Lastly, the presence of a magnifying mirror with light was a thoughtful touch.

Felt very homey, nothing to complain about.

Spacious room with double queen beds. Pleasantly surprised by room size and amenities. Clean room with great amenities. Convenient parking outside the room. Outstanding service from Miranda and Meagan. Terrific servers at the restaurant. Comfortable and amazing bed. Accommodated our request for a first floor

It was all superb.