The rooms at Comfort Inn Ottawa West- Kanata were spacious and nicely renovated. They were a good size and perfect for someone with physical handicaps. The location was also convenient, just a short drive away from downtown Ottawa. The best part was the complimentary breakfast, which was excellent and provided at no extra cost.

Felt lucky, nothing to complain about.

Cleanliness, hotel facilities, location close to hockey arena, breakfast. We had a fantastic stay! The rooms were clean and comfortable, with all the amenities we needed like a mini fridge and microwave. The hotel facilities were great, and we particularly enjoyed the breakfast. The location was perfect for us, as it was close to the hockey arena and situated in a quiet residential area with little traffic. It was unexpected to find such a peaceful spot in the midst of a busy establishment.

Everything was spot on. We couldn't find anything negative about our stay.

The hotel's location is convenient, with easy access to shopping areas on foot and a nearby shopping centre. The staff is helpful, offering recommendations for local restaurants and accommodating our needs. The hotel is also close to a hockey arena, which was convenient for us. Additionally, the room was clean and comfortable, equipped with a fridge, microwave, and coffee maker. The continental breakfast provided a good selection of items to start the day.

The air conditioning in the room was outdated and not very effective.

Friendly staff allowed us to use the breakfast room for dinner. Comfy beds and good breakfast. Convenient location with helpful staff and reliable AC. Construction affected pet-friendly room but staff accommodated for a better location. Great value for price.

I had a comfortable and relatively clean stay at Comfort Inn. The bed was cozy and the room was tidy.

I asked for foam pillows due to my feather allergy but unfortunately, the pillows provided were feather-filled. As a result, I had an allergic reaction.

I stayed at Comfort Inn for a concert and had a great experience. The room was clean and comfortable, with excellent air conditioning. The staff was friendly and helpful, arranging a taxi for us. The ground floor access made it convenient to come and go from our car. The complimentary breakfast had a good selection and was constantly restocked. a comfortable and enjoyable stay.

Can't recommend highly enough this hotel.

The location of the hotel was convenient, as it was close to the shopping area on the other side of the highway and only a 20-minute drive to the Canadian Tire Center. The room itself was well-equipped with a fridge, microwave, and sink with dishes. There was also a desk where I could work if needed, and a spacious living and dining area with a large dining table. The breakfast provided was fresh and good, and the staff were friendly and accommodating. The hotel had amenities such as parking and a pet-friendly policy.

The soundproofing in the room was not adequate and the noise from other guests kept me awake throughout the night.

This hotel is a great value for the money. The rooms are clean and comfortable with all the basic amenities, including free Wi-Fi and a fridge/microwave combo. The staff is friendly and accommodating, and the location in a quiet residential area is perfect for leisurely strolls or dog walks.

The breakfast selection could be improved.

Clean rooms, helpful staff, comfortable bed, complimentary breakfast, convenient parking, nearby restaurant.

No.

The hotel is conveniently located just 20 minutes away from the CTC centre, making it a great choice for business travelers attending events or conferences there. The friendly and knowledgeable staff can provide information and assistance with transportation options to the CTC. The comfortable beds and quiet ambiance ensure a peaceful night's sleep, allowing business travelers to rest and recharge for their busy schedules.

Some rooms may have an old tobacco odor, potentially causing discomfort for those who are allergic to or sensitive to such smells.

great stay, exceeded expectations, accommodating staff

breakfast area crowded

Clean beds, friendly staff, fast wifi, convenient location, accommodating staff, fast check in/check out.

No complaints.

Convenient location. Excellent restaurant nearby. Helpful staff. AC issue resolved quickly. Great value for the price.

The room was spotlessly clean, and I had a comfortable bed with a mini fridge and a microwave. The hotel's location was convenient as it was close to a grocery store, perfect for grabbing snacks for my meeting or a concert, just a short Uber ride away. The staff were friendly and helpful as needed, and the free wifi and included breakfast were great bonuses.

Not one thing.

The location of the hotel was perfect for our needs, as we had a camp nearby to attend. The room was clean and the beds were comfortable. Having a refrigerator and microwave in the room was convenient for our longer stay. The breakfast selection, although it could get repetitive after a couple of days, provided a good variety of options. The hotel also provided a pass to the nearby wave pool, which was a nice bonus for our kids. I would recommend this hotel for its location and amenities.