Conveniently located near the pool, slide, lagoon, and parking lot. Enjoyed the daily Hawaiian culture classes like ukulele and lei making, which were complimentary. The resort had beautiful landscaping, pools, trams, and a boat for transportation. Great for families with the connecting pools and waterslides.

The resort was massive and had convenient transportation options to explore different areas. The lagoon was a pleasant spot, with shallow water and sea turtles to observe. The resort's well-maintained grounds and beautiful rooms were commendable.

The resort prices were quite high, including $21 for a medium coffee and acai bowl. Additionally, there were limited affordable food options, which led to difficulty finding a decent breakfast.

This place is located in a hard to find area about 2 stories directly above a little outdoor coffee shop – couldn't be cozier! The staff provided exceptional service – every member of the front desk staff went above and beyond to make sure my stay was comfortable. I loved lounging by the lagoon – it's absolutely gorgeous! The aqua park was a great source of entertainment as well.

I would highly recommend this venue to everyone – it's such a gem.

The property is wonderful for kids, with plenty of amenities and activities. The staff is friendly and helpful, and the concierge services are superb. The resort has beautiful architecture, well-kept grounds, and an impressive display of East Asian art. The beds are comfortable, and the pillows are invitingly appealing. The resort offers a beach lagoon and a pool area for kids, which is fun but can get crowded. Nearby, there are shopping areas, including a reasonably priced supermarket.

Felt very relaxed, no complaints whatsoever.

We had a wonderful time at this luxurious hotel. The location by the Lagoon tower was perfect, with easy access to the shore and beautiful views. There was a nearby market where we could grab snacks and drinks for a fraction of the price. The service was exceptional, from the friendly front desk staff to the attentive housekeeping. We also enjoyed the extensive amenities, including a spa and wellness center, swimming pool, and jacuzzi. The hotel even offered live entertainment and various activities like hiking and snorkeling. we were impressed with the quality and comfort of this venue.

We highly recommend this hotel to everyone.

I absolutely loved the luxurious vibe of the village, with its beautifully landscaped pools and actual trams and boat for getting around. The shops, fountains, dolphins, and waterfalls added to the overall charm. The long snaking pools and small waterslides were a hit with the kids and families. The property size was great, and the resort had everything you need for a comfortable stay.

Felt like a home away from home, no reason to complain.

We had an amazing time at this place. The location is breathtaking, with stunning views that can be enjoyed from the private balcony. The staff were friendly and always made us feel welcome. The service was great, with room service and car hire available. The hotel facilities were spotless and there were a variety of things to do, from swimming in the outdoor heated pool to enjoying a massage at the spa. The staff went out of their way to ensure our comfort and happiness. we had a fantastic experience and would highly recommend this hotel to families looking for a luxurious and comfortable stay.

The ocean view room was amazing, and the staff went above and beyond to make my stay special. I loved the complimentary breakfast and the unique tram and boat options for transportation. I highly recommend Hilton for a luxurious stay.

The complementary breakfast and afternoon cocktails were a plus! the hotel location right by the beach was perfect for our early morning walks. the room had a fantastic view of the ocean which was wonderful to wake up to.

Parking was a hassle, and we often had to circle around the lot to find a spot. the bar drinks were overpriced, but we found a nearby spot that was more affordable.

We had an amazing experience at this luxurious 4-star hotel! The staff, especially Maria Elena at the front desk, went above and beyond to make us feel special. She surprised us with birthday cards, leis, and complimentary drink cards. The hotel also upgraded us to an ocean view room, which was absolutely lovely. The room was spacious and well-maintained, and the hotel grounds were beautiful. We especially enjoyed the Kona Pool, which was massive and perfect for families. The fact that the Kohala pool was empty during our stay was a pleasant surprise.

The pools at the resort were absolutely stunning. There were multiple pools to choose from, including an adults-only pool, two huge pools for families, a sand pool for kids, and even a lagoon with boards, paddle boats. The variety of options made it easy to find a spot to relax and enjoy the water. Additionally, the resort grounds were beautiful and spacious, creating a peaceful and serene atmosphere.

While the pools and grounds were amazing, there were a few drawbacks to the resort. the beach was quite rocky and had a rip tide, making it difficult to fully enjoy the ocean.

The hotel had a range of activities and modes of transportation, making it easy to explore the different areas. The large pool and private lagoon were amazing, and there was beach access within a short drive or walk.

Absolutely nothing to say about dislikes.

Friendly staff, delicious food, clean rooms, well-maintained grounds, excellent customer service. Family-friendly resort with great amenities, including a pool and lagoon. Beautiful ocean views from spacious rooms. A must-stay for a memorable vacation in Kona.

The hotel grounds were expansive and beautifully landscaped, providing a tropical paradise feel. The monorail was a convenient way to get around, and the lagoon was a favorite place to swim. The rooms in the Palace Tower were recently updated and had a spacious sink area and a large walk-in closet. A mountain view from the room was absolutely stunning.

Although the staff was good, they didn't go above and beyond. The food options were limited, especially if you didn't want to venture outside of the resort.

Amazing pools, comfortable bed, quality restaurants, friendly staff, beautiful property with animals, lovely beach.

All was perfect.