Convenient location near downtown and the river, with ongoing renovations. Helpful English-speaking front desk staff. Interesting lobby artwork. Enjoyable pool and cinema.

I really got great value for my money at this hotel. The room was clean, comfortable, and exceeded my expectations. The location was perfect, with the river and downtown just a short walk away. The staff treated me with kindness and were always ready to assist.

As for breakfast choices, it would have been nice to have peanut butter available for toast.

Great location, close to the river and downtown. Helpful English-speaking front desk staff. Enjoyed the artwork in the lobby.

Felt welcomed into the family, no complaints at all.

I had a fantastic stay at a reasonably-priced hotel in a great location. The hotel was located alongside beautiful river rapids, providing a stunning view. The room was spacious, clean, and well-equipped, with very comfortable beds. The restaurant served delicious food, and the breakfast was complete and of good quality. The staff were friendly and helpful, making my stay even more enjoyable. I would highly recommend this hotel for anyone visiting the Saguenay region.

Great location near river and downtown, with helpful English-speaking staff. Ongoing renovations didn't cause inconvenience. Impressive lobby artwork.

The hotel had a convenient location and the rooms were clean. The amenities such as the pool and cinema were also enjoyable for families with children.

The hotel felt like a true getaway, with nothing being too much trouble.

Clean room and efficient staff. Good location in the heart of the city, close to restaurants and other amenities.- Enjoyed the complimentary internet access.

The bed was uncomfortable and made it difficult to sleep. Noise from the maid station early in the morning was disruptive.

I had a great stay at this hotel. The room was spacious and beautifully decorated, with a silent air conditioning system and comfortable beds. The hotel is conveniently located in the heart of the city, close to various amenities and attractions. The breakfast at the Bordelais restaurant was decent, considering the price. Despite a few minor issues, like a noisy air conditioner, overall I would recommend this hotel.

I recently stayed at a hotel in Alma and I must say, the location was perfect! It was right in the center of the city, with easy access to various nearby restaurants. The hotel also had a tunnel that connected it to a cinema and different offices, making it super convenient. The room I stayed in was large and beautifully decorated, and the bathroom was modern and clean. The staff was friendly and the service was great. I also enjoyed the facilities like the indoor pool and spa. it was a fantastic stay!

That the air conditioning in the room was a bit noisy.

I recently stayed at Hotel Universel in Alma for a weekend getaway. The hotel had a modern and attractive appearance, and the staff at the front desk were friendly and welcoming. The room was clean and well-maintained, with modern bathrooms. I particularly liked the artwork displayed in the lobby. The location of the hotel was convenient, with close proximity to the river and downtown. I had a pleasant and enjoyable stay at this hotel.

I do recommend this hotel.

Great looking hotel, friendly staff, nice room, modern bathrooms, convenient location, proximity to restaurants.

Nothing bad to say.

This hotel is perfectly located right in the center of everything. It's so convenient to be close to all the attractions and just a short walk away from the maid station. The service here is top-notch, with room service, car hire, dry cleaning, and housekeeping available. The staff is friendly and always willing to help. The rooms are well-equipped with amenities such as ironing facilities, heating, air conditioning, and a terrace. The hotel also offers soundproofed rooms, so you can enjoy a peaceful stay. The free toiletries provided are a nice touch, and the television and am/fm alarm clock in the room add to the comfort. The dining options at the restaurant are excellent, and the bar/lounge area is a great place to relax and unwind. this place offers a great experience, with its central location and quality services.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Despite some setbacks, I did have a good time during my Christmas stay at this hotel. The comfortable bed and the cozy atmosphere kept me warm and snug in my room. The hot water was plentiful and the towels fluffy. The location was perfect—close to all the holiday festivities and easily accessible to public transport. The added bonus of a fitness center allowed me to burn off all the calories from the holiday feasts.

The hotel was let down by a few key issues. There was a strange smell in the room and the bathroom looked like it had not been cleaned properly.