The location of this hotel was perfect, we could walk everywhere. The rooftop hot tubs were a relaxing treat with amazing city views. Overall I would recommend staying at this hotel.

This hotel is in the centre of Banff with excellent friendly staff. The rooms, though not very large, are cozy and clean, with comfortable beds. The bathrooms are spacious, with ample hot water and towels. The hotel also offers basic amenities such as a hot tub and breakfast included.

No improvements needed, everything was perfect.

Great bed comfort, quiet room, fast wifi, central location, clean.

Nothing to mention.

Great downtown location and trendy decor. Helpful and accommodating staff. Comfy beds for a good night's sleep.

No negative aspects mentioned.

This hotel has an amazing location that is convenient for skiing any of the Big3 Mountains, as well as being close to everything in town and all main attractions. The rooms are clean, tidy and well serviced. Unfortunately, breakfast was not included in our stay, even though we were under the impression it was. The only downside was that some areas of the hotel, such as the bathrooms, need updating and cleaning. However, the lobby is beautiful and the staff were excellent.

Central location with easy access to local shops, restaurants and ski resorts. Comfortable beds and updated rooms with great amenities including rooftop hot tub and lounge. Friendly helpful staff who provided excellent service. Overall great value for money. Highly recommended for a relaxing stay.

I really got my money's worth staying at this hotel. The room was comfy and clean, and the staff were super friendly and helpful. The location was right in the heart of downtown, making it easy to explore.

The breakfast experience could be improved with more variety.

Excellent location, large renovated room, great staff, fantastic breakfast at Bruno's, nice rooms, free parking.

Nothing to complain about at all.

Excellent location, renovated spacious room, friendly staff, helpful housekeeper, good view.

Nothing to complain about at all.

second time staying, location is great! rooftop hot tubs are amazing after a long day of hiking. highly recommend this hotel for its convenience and comfort.

Unexpected charges at checkout.

Stayed for 2 nights in a beautiful room, very clean and comfortable. The hotel was centrally located, making it easy to explore the city on foot. Free parking was a great bonus.

The noise from the street was quite loud, even with the complimentary ear plugs provided. The washroom lacked privacy with a sliding door.

The value for our money at Mount Royal was excellent, with a comfortable and clean room. The hotel's location was great, being right in the center, and the staff were friendly and helpful.

Menu for breakfast could use some improvements, especially in terms of service and keeping the buffet items filled up.

I recently stayed at the Mount Royal Hotel for a few nights while visiting Banff. The location was fantastic, right in the heart of downtown. The rooms were surprisingly modern and clean, especially the bathroom. The staff were extremely helpful and accommodating, even going above and beyond to assist with printing and other requests. I also appreciated the complimentary room upgrade and the beautiful mountain view from my window. I would definitely choose this hotel again for my next visit.

I can recommend this hotel.

I recently stayed at Mount Royal Hotel for a weekend getaway and I couldn't have asked for a better location. Situated right on Banff Ave, it was easy to explore the town and enjoy all it had to offer. The room itself was incredibly stylish, with luxurious designer touches and a comfortable bed. Everything was spotlessly clean and well-maintained. The hotel also provided ample parking for guests, which was a huge plus.

Can't recommend highly enough this hotel.

The free Wi-Fi access and the complimentary parking were a nice touch during our stay. The hotel's location was also very convenient, being within walking distance to many attractions and restaurants. Another positive aspect of our experience was the rooftop hot tubs, which were a great way to relax after a day of sightseeing.

The photos on the website were quite misleading. The room we booked was much smaller than expected, and we had trouble finding space for our luggage.