The hotel is conveniently located near a television studio, making it easy to access both the airport terminals and the city. The restaurant offers delicious meals, with the exception of the typical breakfast. The hotel is also situated close to an area where unrest was taking place in the city, providing an opportunity to witness current events firsthand.

The hotel could benefit from some refreshing in terms of its facilities.

The hotel had a very relaxed feel and the room was clean and had everything we needed. We enjoyed the small swimming pool and the staff was friendly and helpful. The location was great, with a few local shops and restaurants within a short walk.

Nothing, all was good.

The bedroom I initially booked at Park Plaza was a bit small, but the staff were incredibly helpful and offered me a more spacious room. The hotel itself is beautiful and in a great neighborhood. The concierge, Andre, provided excellent assistance and the food served was of high quality. The pool area was a peaceful retreat. I would highly recommend this hotel for a comfortable and enjoyable stay.

The staff at this hotel were truly exceptional, going above and beyond to make our stay enjoyable. The rooms were spacious and always kept clean, adding to the overall comfort of our stay. One of the best aspects was the beautiful decor throughout the hotel, creating a cozy and inviting atmosphere. Additionally, the location was great - within walking distance to shops and restaurants, and with easy access to public transportation.

The old and noisy air conditioners in the rooms. It was quite hot during our stay, and the air conditioning system didn't provide much relief.

The hotel is located in a lovely green neighborhood, away from the hustle and bustle of the city center. It is within walking distance to some nice barrios and the good restaurants and downtown shopping of Providencia. The staff is knowledgeable and welcoming, and the rooms are clean and comfortable. Guests can enjoy a delicious breakfast and the pleasant pool area.

The air conditioning system in the rooms may not provide sufficient cool air during warm days.

Convenient airport transport, tastefully decorated rooms with large bathroom, comfortable beds, helpful English-speaking staff, pleasant lobby and restaurant areas with comfy couches.

Lovely quiet area, helpful staff, excellent food, great room with upgrade, nice pool area, convenient location.

Absolutely nothing.

Staying in this hotel was a great experience. The location is in a peaceful residential area where I could walk around safely. The service was exceptional, the room was clean and comfortable with useful amenities, including a mini-bar. I also enjoyed the beautiful terrace and outdoor areas with garden furniture. The hotel offers various convenient services such as car hire, dry cleaning, and a wake-up call service. The staff was very friendly, and the receptionist was very helpful and resolved all the issues I had.

I would recommend this hotel to everyone.

stayed at park twice, loved it. excellent breakfast and friendly staff. comfy beds, great price. lovely pool. green neighborhood, away from city hustle. would 100% stay again.

Rooms need updating.

The hotel is located in a quiet, residential neighborhood, perfect for a peaceful stay. It is also close to the good restaurants and downtown shopping of Providencia, making it convenient for exploring the city. The staff at the restaurant were friendly and attentive, providing a delicious breakfast and a special dinner with Chilean cuisine.

The service at the reception and check-in process could be improved, as mentioned in some reviews.

The location of the hotel was great, very close to many shops and restaurants. the breakfast was delicious and included some complementary treats. the coffee in the lobby was great to have throughout the day.

My Christmas stay at the hotel was not ideal. the air conditioning was directed at the bed, which made sleeping uncomfortable.

Convenient airport transport, tastefully decorated rooms with large bathroom, comfortable beds, helpful English-speaking staff, pleasant lobby and restaurant areas with comfy couches, beautiful courtyard and pool.