Located in the stunning mountainous region, this hotel offers a newly renovated and comfortable stay. The staff provides above-average service, especially in the helpfulness of waiters and accommodating dietary restrictions. The spa is extraordinary and one of the best in South America. The restaurant serves good and abundant food, making special requirements a priority. The rooms on the 7th floor are well-equipped and provide everything guests need for a pleasant stay.

The elevators have a tendency to fail, resulting in inconvenience for guests.

Stunning setting at Hotel Termas Chillan. We were amazed by the incredible views of the mountains. The spa was clean and enjoyable. The food, especially breakfast, was good. Despite a few drawbacks, overall I would recommend this hotel for a relaxing stay.

The food, friendly waiters, clean spa, stunning setting, potential

Can't fault anything about it.

We had an incredible stay at this exclusive venue. the Spa & wellness centre was exceptional, offering a wide range of treatments including massage, facial and body wrap. the sauna was luxurious and the steam room relaxing. the service was top-notch, with attentive staff accommodating our every need. the sun terrace provided stunning views, while the garden area was the perfect spot to unwind. the spa centre offered an open-air bath and treatment room, where we experienced ultimate relaxation. the entertainment was also great, with karaoke and a leisure/TV room to enjoy.

The only minor issue was with the restaurant. Although the special diet menus were impressive, the snack bar could have had more options.

Good location with potential. Friendly waiters and clean spa. Beautiful setting in the Chilean Andes. Fast room service and tasty menu options. Epic environment and buildings.

I went on a city trip with some friends and stayed at the hotel. the view from the room was stunning and the rooms were clean.

The service was poor. Staff was unorganized and not helpful, making the experience unpleasant.