Accommodating staff, scenic location, good facilities, hot pools, cool river.

Everything great.

This hotel with thermal pools is ideal for a relaxing holiday. The pools are well-maintained and there are large indoor and outdoor options. The location along the river is perfect for taking in the beautiful scenic views. It is also a great place for families. The rooms are rustic, with rustic charm, they have wood-burning stoves, and spacious decking areas. The hotel is not so crowded which makes it perfect to wind down.

The restaurant could use an upgrade. It is overpriced and unexciting, with limited food choices.

We had a fantastic stay at this amazing hotel nestled in a breathtaking natural environment near Pucon. The location was perfect, offering a peaceful retreat away from the hustle and bustle of the city, yet still within reach for a delicious meal. The service provided by the staff was top-notch, making us feel welcome and well taken care of throughout our entire stay. The housekeeping and laundry services ensured that our rooms were always clean and comfortable, adding to the overall luxury experience. The hotel also offered a variety of tours and ticket assistance, making it easy for us to explore and discover the beauty of the surrounding area.

We would highly recommend this place to our friends.

Staff accommodating, location disconnects but close to meals. Good pools, massage areas, hot waters, cool river. Slippery rocks, comfortable cabins, excellent bedding, nature environment, reasonable food prices. Pleasant staff, minimal intrusion, ample pool time.