on a romantic trip to santiago, our recent stay was a delightful surprise. the newly redecorated room was cozy and comfortable, and the staff went above and beyond to make us feel welcome. the breakfast choices were exceptional, and the location was perfect for exploring the city.

Wifi was spotty.

The hotel is conveniently located near shops, restaurants, and public transport, making it easy to explore the city. San Cristóbal Hill is within walking distance, offering a beautiful view of the surroundings. The restaurant provides a variety of breakfast and dinner options, and they even offer vegetarian meals upon request, although the food might not always match expectations. The service staff is generally polite and professional, and they promptly fulfill special requests, like providing swimming robes or arranging transportation. the corner rooms are bright and spacious, creating a pleasant atmosphere during the stay.

The hotel lacks proper attention to cleanliness, with reports of dirty carpets, peeling wallpaper, and cracked tiles.

Convenient location near subway, helpful staff, nice room, diverse breakfast, secure parking.

Amazing breakfast, great location, friendly staff, good value.

Could not be improved in any way.

Great location near Gran Torre Santiago, comfortable bed, complimentary drink coupons, helpful and kind staff.

Felt exceptional, nothing to complain about.

The location was perfect, situated on a beautiful boulevard with easy access to transportation and shopping areas. The staff at the reception desk were very friendly and helpful. The room service was top-notch, providing all the comforts I needed. Additionally, the hotel amenities, such as the indoor swimming pool and jacuzzi, were a great way to relax after a long day of exploring. The rooftop pool was a bonus, offering stunning views of the city. The breakfast buffet was delicious, with a wide variety of options to choose from. this place provided a luxurious and comfortable experience.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

The hotel is conveniently located near Los Leones metro station in Providencia, making it easy to explore different neighborhoods in the area. The metro station is just a short walk away, making transportation a breeze.

Some guests have mentioned that the staff at the reception desk can be unfriendly and unhelpful at times.

We were amazed by how helpful the Concierge at Park Plaza was when it came to ensuring our smooth transfer to the cruise. Their dedication to making sure our taxi arrived on time was truly exceptional. The breakfast selection was excellent, providing a wide variety of options to choose from. The location of the hotel was perfect, allowing us to easily explore the surrounding area. The gift of two glasses of wine was a pleasant surprise and added a special touch to our stay. I highly recommend this hotel for its excellent service and convenient location.

The free drinks voucher and location near public transport were great perks. We were able to easily explore the surrounding area and enjoy local attractions. the complimentary breakfast had a good variety of fruits and pastries.

The hotel was old and outdated, lacking in proper updates and renovations. The rooms were dark with limited lighting and lacked basic amenities, such as kettles to make tea or coffee.

We had a fantastic stay at this luxurious hotel. The location is perfect, right in the middle of Providence and just a few steps from the Metro station. It's also only a couple of blocks away from the Costanera Center mall, which was very convenient for shopping and dining. The hotel staff was friendly and helpful, from the doorman who greeted us with a warm welcome to the concierge who took our breath away with his excellent English skills. The rooms were spacious, clean, and comfortable, with all the necessary amenities. The breakfast buffet had a wide selection of delicious options to start our day off right. We also loved the small pool, which was a great way to relax after a long day of sightseeing.

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay in this city. The location is the only reason to choose it.

great stay at a lovely hotel in santiago. staff were fantastic, food was delicious, and room was top-notch. perfect location too.

Spotty wifi connection.

The hotel is located in the heart of a vibrant neighborhood, close to shops of all sorts. It offers a delicious breakfast with a variety of options. The staff is friendly and accommodating, providing excellent service. The room was beautiful, with special touches for a romantic evening.

Nothing not to love.