Friendly staff, affordable hotel taxis, spacious indoor pool, great food with a wide breakfast selection. Lovely sea views throughout, including from the gym. Terrace and pool areas provide a relaxing atmosphere to enjoy drinks. Comfortable room with sea view, and helpful concierge. Good location near main beach. Outdoor pool may be too cold, but spa's indoor pool is warm with waterfalls and jets. Enjoyed a relaxing time before cruise. Nice terrace to relax and read. Comfortable bedroom with separate bath and shower. had a pleasant stay.

The hotel staff were extremely accommodating and friendly, providing top-notch service. The rooms were beautiful and comfortable with stunning balcony views of the sea. The food from the restaurant was 5-star and the prices were very generous. The location right on the beach offered amazing views of the sea and city.

It was all superb.

I recently stayed at the Sheraton in Vina del Mar for a week-long vacation with my husband. The rooms were wonderfully quiet, ensuring a peaceful night's sleep. The hotel staff was exceptional - they extended our check-out time without any hassle and even offered a wheelchair when they saw my husband needed assistance. The beds were incredibly comfortable, and the majority of the staff went above and beyond to make us feel welcome. The views from our room were breathtaking, and it was easy to explore the local attractions with the hotel's convenient location. Natalia at the front desk was outstanding and made sure we had a great experience, while Alejandro in the bar was incredibly kind and friendly. The concierge arranged an excellent car service for us, making our stay even more enjoyable.

Strongly recommend this hotel.

The staff made us feel like family, especially Natalia at the front desk and Alejandro in the bar. The view from our room was spectacular and the car service arranged by the concierge was outstanding. The hotel taxis were reasonably priced and always available. The indoor pool was spacious and great for kids. The food was excellent, with a generous choice at breakfast.

We felt most welcome and had nothing to complain about.

Modern property with stunning ocean views. Friendly staff and excellent room service. Great breakfast buffet, gym and spa facilities. Convenient location for nearby activities. A dream hotel with priceless features.

The value for money was excellent, with big and comfortable rooms. The hotel's location on the reef in the bay offered breathtaking views of the ocean. The staff were friendly and helpful, making our stay even more enjoyable.

Food for breakfast lacked variety.

The hotel had stunning sea views from every corner, including the gym. The terrace and pool areas were fantastic for relaxation, with the waves crashing on the rocks nearby. The staff, especially Claudio the concierge, were polite, friendly, and extremely helpful. The restaurant served delicious food, with a wide variety for breakfast. The bed in our room was incredibly comfortable, and we enjoyed falling asleep to the sound of the Pacific Ocean. Our kids had a great time at the indoor and outdoor pools.

Felt very lucky, nothing to complain about.

The gym was excellent and the staff made us feel like family. The view from our room was spectacular. Good location close to the main beach. The breakfast was included and rooms were great.

Felt immediately at home, nothing was too much trouble.

We had an incredible stay at the Sheraton in Vina del Mar. The views from our room of the Pacific Ocean were absolutely breathtaking. The staff went above and beyond to make our trip unforgettable, especially the night bartenders and manager. Their exceptional service took our experience from awesome to surreal. We cannot thank them enough for making our stay even better. we highly recommend this hotel.

Beautiful hotel with great location, fabulous view of the ocean. Extra quiet rooms, comfortable bed. Staff friendly, helpful, and accommodating. Terrace and pool areas wonderful to relax and enjoy the waves crashing on the rocks.

Amazing ocean views, delicious food, attentive staff, great pool area with indoor and outdoor options, convenient location.

There was nothing I didn't like.

As trekkers and a group of friends, we loved the comfortable beds and the beautiful views from our room. The staff were friendly and helpful, and the facilities were top-notch. It was easy to explore the local sights and the location right on the beach was perfect.

We felt really comfortable during our stay and had no complaints at all.

Spacious rooms with amazing sea views. Friendly and polite staff. Balconies offer unbeatable views. Kids enjoyed the pool area. Spectacular sunset at the outdoor bar.

The view from my room was absolutely stunning, overlooking the ocean and the city along the coast. The bed and pillows were incredibly comfortable, ensuring a great night's sleep. The hotel had a fantastic pool and spa area, where I spent most of my day relaxing. The staff were polite and friendly, making me feel welcome throughout my stay.

Although there were some drawbacks, such as the difficulty in accessing the hotel by car and the tired appearance of the building, the overall experience was still very positive. The meals I had at the hotel were outstanding, and the service provided was excellent.

Stunning ocean views, friendly staff, great facilities, delicious breakfast buffet, convenient location.

Not one thing.