The staff at Four Seasons were excellent! The hotel itself is luxurious, with spacious rooms and a central location. The breakfast buffet was amazing and we looked forward to it every morning. The hotel also had great facilities including swimming pools and gyms. a clean and pleasant atmosphere with high consistency.

Felt most welcome, nothing to complain about.

The value for money at this hotel was excellent, with a huge room and impressive bathroom. The central location near Coco Park was fantastic, and the staff were friendly and helpful. The outdoor pool and bar area were especially enjoyable at night.

The breakfast could have been better with a wider selection of options.

The room was fantastic with a great bathroom. Access to the Club Floor was a major advantage with free cocktails, canapes, and more. The spa facilities were good, with qualified therapists and quality products. The staff, especially those on the Club Floor, were extremely helpful and made me feel at home. The location is perfect, right across from the Exhibition Center and within walking distance of bars, restaurants, and a shopping mall with coffee shops.

Felt right at home, nothing was too much trouble.

The team went above and beyond to make my day special, with a free room upgrade, personalized balloons, rose petals, a fruit platter. The Guest Experience Manager, Aggie Liu, was exceptional in her attention to detail and made sure our stay was memorable. The hotel's central location, beautiful decor, and outstanding staff make it a top choice. I can't wait to return and highly recommend it!

Strongly recommend this hotel.

I recently celebrated my 26th birthday at Four Seasons and had an incredible stay. The team at the hotel went above and beyond to make it special, including a free room upgrade and personalized birthday surprises. Aggie, the Guest Experience Manager, was exceptional in her attention to detail and made the experience unforgettable. The hotel's facilities and location are ideal, and the staff, including Angelina and Joseph, were outstanding. This has now become my favorite hotel group, and I will definitely be returning.

Totally recommend this hotel.

Excellent service, welcoming staff, great for families, close to mall with kids facilities, recommend to friends.

Nothing not to love.

I had a fantastic stay at this hotel. The staff, especially Joseph Choi, made me feel right at home. The hotel facilities were top-notch, including the spacious and clean rooms on the 30th floor. The breakfast selection was huge, and I also enjoyed the complimentary snacks and drinks in the evening. Additionally, the outdoor pool and gym were great amenities. The hotel's location was perfect, just a short walk away from shopping and nightlife.

No negatives.

The facilities at Four Seasons in Shenzhen were outstanding! We loved the luxurious decor and the well-designed swimming pools and gyms. The staff were amazingly friendly and helpful, making us feel like family. The high-quality food and snacks in the lounge were a bonus. the hotel delivered a clean and pleasant atmosphere with high consistency.

Felt extremely welcome, no complaints whatsoever.

We had a fantastic stay at this hotel. The room was immaculate, with a spacious bathroom. The hotel facilities were top-notch, including the Club Floor with its numerous advantages. The staff, especially those at the Club floor, were incredibly helpful and welcoming. The hotel's central location, near several shopping malls and metro lines, made it convenient for exploring the city. Additionally, the hotel staff provided excellent assistance with directions, recommendations, and any issues we encountered during our stay.

Nothing to mention.

The value for my money was outstanding and the room itself was fantastic, with spacious quarters and a luxurious bathroom. The location was ideal, centrally located and convenient for exploring the city. The staff treated me like royalty, going above and beyond to ensure my every need was met.

The breakfast selection could have been better, with a wider variety of options available to choose from.

We had the best experience at this hotel. The staff, especially Joseph and Giovanni, were incredibly friendly and attentive. The hotel facilities were top-notch, and the cleanliness was impeccable. The location was perfect, with convenient access to transportation and a big shopping mall with great restaurants and shops. We also loved the breakfast and the exceptional hospitality of Aggie Liu, the Guest Experience Assistant Manager. This hotel truly embodied the high Four Seasons quality we expected.

Nothings.

As foreign tourists, we loved the central location and proximity to Coco Park for great dining and nightlife. The staff were friendly and helpful, and the concierge provided excellent service. The room was spacious and comfortable, with a large bathroom. a fantastic experience.

Felt super comfortable, no complaints.

I recently stayed at Four Seasons Hotel in Shenzhen for my 26th birthday and had an amazing experience. The team went above and beyond to make my day special, with a free room upgrade, balloons, a fruit platter, a personalized cake, and even a hand-written birthday poem from the Guest Experience Manager Aggie Liu. The attention to detail was exceptional, and the staff was incredibly friendly and accommodating. The facilities, including the spa, gym, and pool, were also top-notch. I can't recommend this hotel highly enough.

Can't recommend this hotel highly enough.

I was really pleased with the value for money at this hotel, and the room was fantastic. The location was perfect, with easy access to the metro and high-speed station. The staff treated me and my family amazingly, making us feel like VIPs.

The breakfast offerings could be improved with fewer sales pitches for hotel membership.

Fantastic room, great bathroom, Club Floor benefits, helpful staff, perfect location.

No issues.