Well-presented public areas. Great pool area with separate hot springs. Lovely mountain views from balcony. Helpful and attentive staff. Convenient location near parks and gardens. Friendly staff who allowed room viewing. Comfortable bed and English TV channels

Nothing for me

Comfortable beds and a few English TV channels. Helpful staff despite language barrier. Great location near Fragrant Hills park and Botanic Gardens. Nice pool area with hot springs. Lovely mountain views from balcony.

Helpful staff, tracked down lost phone. Comfy bed, English TV channels. Well-presented interior, great pool area with hot springs. Convenient location, near Fragrant Hills park, Botanic Gardens. Friendly staff, let me choose room. Hot spring pools were a bonus.

The hotel had a great location, just a short walk from Fragrant Hills park and the Botanic Gardens. The staff were incredibly friendly, and they even let me see different rooms before I made my choice. The hot spring pools were also a great bonus, perfect for relaxation after a long day of business meetings.

There were a few drawbacks to my stay. The noise from other guests at night was a bit bothersome, with doors banging and people shouting late into the night.

We had a fantastic stay at this hotel. The room had a comfortable bed and a balcony with lovely mountain views. The hotel's interior was well-presented and the public areas were clean and inviting. The pool area was great, with a full-sized pool and separate hot springs area. The hotel's location was wonderful, just a short walk from a beautiful park and the Botanical Gardens. The staff were super friendly and helpful, even allowing us to view several rooms before choosing our preferred one.

All was good.

The hotel is conveniently located near the Botanical Gardens, providing guests with a short walk to a beautiful park. The rooms are well-maintained and have a luxurious appearance, ensuring a comfortable stay. the breakfast buffet offers ample and tasty options, catering to the Chinese travelers.

Some guests have noted that the language barrier can be a challenge when communicating with the staff members.

Luxury at its best. I stayed at a wonderful hotel and found the facilities simply exquisite. The room was exclusive with modern amenities and the swimming pool was just amazing. The restaurant had a great selection of cuisine, and the bar/lounge area was the perfect place to relax. The private facilities were especially amazing.

The only small issue was the lack of English-speaking staff; however, they worked hard to understand the guests and help where they could.

Well-presented interior, great pool area, lovely mountain view from balcony, helpful and attentive staff, lost phone was tracked.

None.

During our romantic escape, we were impressed with the lush surroundings of the hotel. The room was clean, spacious, and provided a relaxing atmosphere, perfect for couples looking to unwind. We admired the lovely view of the nearby mountain and enjoyed the delicious buffet breakfast that came with our stay.

We were disappointed that the staff did not speak English very well, making communication a bit challenging. the hotel's location was a bit far from the main attractions and city center, making transportation a hassle and adding extra travel time to our plans.