I had a fantastic stay at this hotel in Macau. The staff at reception and concierge were incredibly warm, friendly, and helpful. The hotel facilities were top-notch, and the cleanliness was impeccable. The location was perfect, as it was near major casinos and the old town area of Macau. Additionally, the hotel provided free shuttle service to the ferry terminals, making transportation convenient. The breakfast was delicious, with a wide variety of fresh options. the staff, cleanliness, location, and breakfast were the best aspects of my stay.

Nothing at all.

I was pleasantly surprised by the beautiful hotel lobby and the inviting scent that greeted me upon arrival at Grand Emperor. My room was spacious and comfortable, with two soft beds and a view of the Macau tower. I enjoyed sipping coffee and tea in the room while taking in the sights. The bathroom was well-equipped and had a bathtub for a relaxing soak. The breakfast buffet offered a wide selection of delicious options. The hotel's location was convenient, with San Malo within walking distance. Despite a few minor drawbacks, such as a crowded lobby and some language barriers with the staff, my overall experience at Grand Emperor was excellent. I highly recommend this hotel for a pleasant stay in Macau.

We had a wonderful stay here. The staff was friendly and helpful, and they could understand English well. The breakfast provided was the highlight of our stay, it was amazing! The hotel's location is perfect, within walking distance to many attractions and bus stops. The rooms were clean and comfortable, providing a great level of comfort for us. we were very satisfied with our experience.

I highly recommend this place to anyone looking for a luxurious and comfortable stay.

If you're looking for a unique and charming place to stay, this hotel is a great choice for couples. It is conveniently located close to the famous Ruins of St Paul's, allowing for easy exploration of the nearby tourist attractions. The rooms are spacious, luxurious, and offer great views of the city. The staff is attentive and goes above and beyond to ensure a memorable stay. The breakfast spread is delicious and caters to various tastes. the hotel provides free shuttle bus services, adding to the convenience for guests.

Some guests mentioned a language barrier issue when communicating with locals outside of the hotel, which can be frustrating at times.

The value for money was excellent, with a spacious room and a handy mobile phone for wifi access. The location was convenient and the staff treated us like VIPs, especially Sophia who arranged a surprise wine for our 25th wedding anniversary.

The breakfast option could be improved by including more variety, like cheese.

Staff - Warm, friendly, and helpful. Delicious breakfast with variety. Meticulous cleaning staff. Beautiful decor. Non-smoking room was clean, spacious, and beautiful. Free upgrade and personalized service.

Nothing negative to say.

Great location, central to attractions. Comfortable and clean rooms. Well-trained and friendly staff. Good variety of food at breakfast buffet. Free shuttle bus to ferry terminal

Nothing all good.

Had a great Christmas stay in a luxury hotel with friendly and helpful staff. the hotel had an excellent location close to restaurants and shopping amenities. the room was spacious and modernly furnished with comfortable beds. the access to the spa and sauna facilities was enjoyable and relaxing. the hotel provides a unique experience and great value for money.

The hotel shuttle bus service lacked information on the route and did not cover some tourist attractions. the lack of western food options at the hotel made the dining experience limited.

We were delighted with the warm welcome we received at this place. As soon as we arrived, we were offered a plate of fresh fruits, which was a pleasant surprise, especially on such a hot day. We also loved the daily complimentary coffee, tea, and cake at the lobby bar. It was the perfect way to relax after a day of outdoor activities. The staff here were incredibly helpful and polite, always ready to assist us with any queries or requests. One of the things we particularly liked was that we were put on the non-smoking floor, ensuring a comfortable and pleasant stay. Additionally, the buffet breakfast was delicious and had a good variety of options to choose from. It's worth mentioning that the room was well-maintained and even warmed up when the temperature suddenly dropped.

This hotel is highly recommended for everyone. It offers luxurious accommodation, enhanced comfort, quality services, and a convenient central location.

I recently had the pleasure of staying at a fantastic 4-star hotel in Macau. This place exceeded my expectations in terms of comfort and quality service. The location of this hotel was absolutely perfect for exploring the historical center and the ruins of St. Paul. It was also conveniently close to the city's central business district.

We had an amazing stay at Grand Emperor. The deluxe room was spotlessly clean and beautifully decorated. The receptionist, Sophia, was exceptional in providing updates and ensuring our satisfaction. The buffet breakfast was delicious and the location was perfect for exploring the historic sites of Macau. I highly recommend this hotel.

Easily accessible to major sights on foot. Free shuttle service to the ferry station. Helpful and friendly staff, especially the concierge. Convenient location, 10-minute walk to Senato Square and Lisboa Casino. Large rooms.

The service at the hotel was exceptional, with friendly and helpful staff who went above and beyond to assist us. We were pleasantly surprised when they upgraded our room, which had a great view of the city. the hotel also offered a convenient shuttle service to the ferry terminal, making it easy to explore the area.

Despite the great service and location, the room could have been brighter. the lighting was a bit dim for my liking.

We had a fantastic stay at this hotel. The location was perfect, just a 10-minute walk to the city center and the famous Ruins of St. Paul's. The hotel facilities were excellent, and we particularly enjoyed the complimentary shuttle service to the airport and other destinations. The breakfast offered a wide variety of options and the staff were extremely friendly and attentive. They were always available to assist us, especially the concierge who provided valuable information and assistance during our stay. the hotel's cleanliness, convenient transportation, central location, and helpful staff made our experience truly enjoyable.

Nothing that we didn't like.

Great breakfast with lots of choices, close to St Paul Ruins, nearby shuttle to The Venetian, spacious rooms.