Centrally located near shops and lake, friendly English-speaking staff, helpful with lost items, organized tours available, clean rooms.

Great location, friendly staff, comfortable rooms, good Chinese breakfast options, attentive reception staff.

There was nothing I didn't like.

The hotel is incredibly well-located, close to the city center and surrounded by great restaurants and shops. The rooms are spacious, clean, and modern, with comfortable beds and a good selection of amenities. I also appreciated the excellent customer service provided by the staff, who were always friendly and helpful, even when there was a language barrier.

The hotel is currently undergoing some construction work, which can be quite noisy during certain hours of the day. the breakfast provided was not very diverse and seemed to cater more towards Chinese guests.

The location of the hotel is fantastic, right in the city center and near the pedestrian street. This makes it convenient to explore the city and enjoy the local attractions. The rooms are cozy and offer all the basic comfort you need, ensuring a pleasant stay. Additionally, the friendly and helpful staff add to the overall positive experience.

The lack of seating in the lobby can be inconvenient for guests who need to wait.

Convenient location near attractions. Spacious rooms with complimentary drinks. Breakfast had good variety. Nearby shops and local food options.

We had a great stay at Holiday Inn Express in the city center. The hotel's central location made it convenient for exploring the Central Square, Zhengyang St, and the beautiful Sun and Moon Pagodas at Shan Lake. The room was comfortable with clean linen, a comprehensive toiletry set, and a comfortable working desk. The sound insulation and air conditioning were excellent, ensuring a peaceful night's sleep. The attractive furniture and interior decor added a touch of elegance. Breakfast offered a good selection of both Chinese and Western-style food, making it a satisfying start to the day. All of this was offered at a reasonable price, making it a great value for our stay.

While everything at the hotel was fine, there were a couple of minor drawbacks. The breakfast, especially for a Westerner like me, could have been better.

The hotel is perfectly situated in the heart of the city, surrounded by bustling shops and local foodcourts. I loved how close it was to the famous sun and moon pagoda, a real highlight of this place. The staff at this hotel were fantastic, with a warm and attentive reception. They even had a person from a third party tour company available to provide valuable information.

I highly recommend this hotel to others.