The water park was amazing, with lots of activities for kids of all ages. The lazy river was a hit with my children, although the waves were a little scary for them in one section. The hotel itself had a great Japanese style and the staff in the executive club were excellent, especially with the children. The check-in process was smooth and the room was well-appointed, with a TV at the end of the bathtub that my kids loved.

The lack of storage space for clothes in the room was a downside. There was enough hanging wardrobe space, but more drawer space would have been convenient.

The room was amazing, spacious, and well-decorated. The bathroom was grand with a huge bathtub. The hotel staff was friendly and helpful. Convenient access to the Grand Resort Deck and Taipa Village. Special birthday surprises and personalized touches.

Nothing I didn't like to be fair.

Spacious, clean rooms. Attentive staff. Great amenities like free breakfast, afternoon tea, and evening drinks. Fun water park for kids. Would recommend and visit again.

Great value for the money, the room was beautifully designed in a minimalist Japanese style. The location was convenient and the staff were friendly and attentive, especially Vincent at the reception.

The breakfast option could be improved with a better range of food and drinks.

The value for money at the hotel was fantastic, we got so much more than we expected. The room was spacious, beautiful and had exceptional toiletries. The location was perfect, and the staff treated us with friendly smiles and went above and beyond to make our stay memorable.

The hotel breakfast menu could have been improved with more options.

The service was exceptional, from the moment we arrived, the staff went above and beyond to make us feel welcome. The spacious room was perfect for our family of three and had all the amenities we needed. The wave pool on Level 2 was a big hit with our son, providing hours of fun. I highly recommend this hotel for a memorable and enjoyable stay.

Clean rooms, comfy bed, fast wifi, huge TV, smart toilet. Free coffee, sodas, beers, cup noodles, and snacks. Polite staff and quiet room. Water land and swimming pool enjoyable for kids. Access to Grand Deck with shops and restaurants. Regular shuttle bus service. Deluxe rooms spacious with luxurious bathroom. Immaculately clean and welcoming staff.

We had an amazing stay at this hotel. The cleanliness, hotel facilities, and staff were all top-notch. The hotel is located in the middle of Galaxy Promenade, so everything, including the water park, is easily accessible. Plus, it is very close to the airport, making transportation convenient.

Everything was spot on.

We had an amazing experience at this lavish hotel. We were thrilled with the stunning view from our room overlooking the outdoor swimming pool. The room was spacious and well-appointed with exclusive amenities such as a Jacuzzi that provided a luxurious atmosphere. The private facilities were clean and well-maintained, which made our stay more comfortable. The service was excellent, from the helpful staff at the reception to our attentive room service. We enjoyed the continental breakfast, which had a range of delectable dishes and special diet menus.

The only minor issue we encountered during our stay is that the music at the poolside snack bar was a bit too loud. Nonetheless, the hotel staff was quick to address the issue and made sure that we were comfortable during our stay.

I recently stayed at Hotel Okura for a few days and had a fantastic experience. The rooms were impeccable, with stunning views, and the staff were incredibly kind and attentive. The resort has a wide variety of dining options, so we opted to have breakfast elsewhere, which worked out perfectly. The complimentary shuttle buses from the border made getting to the hotel a breeze. I also loved the beautiful swimming pools located on top of the mall. To top it off, we received a free room upgrade and a bottle of wine. The Japanese restaurant on the top floor was a bit pricey, but the food was exceptional.

I got great value for my money at Hotel Okura. The room was cozy and comfortable, with a separate bathtub and shower cabin. The location was convenient and the staff treated us like VIPs, especially the check-in staff who upgraded our room and helped us with all the details.

The breakfast selection could have been better, especially for vegetarians like me.

I recently stayed at Hotel Okura for the first time and it was exceptional. The staff, especially Chloe and Manuel, went above and beyond to assist us. The room was spacious and beautiful, and the bed and pillows were big and comfy. The housekeeping service was excellent, and there was a nice shopping center and a good selection of restaurants. The highlight was the clean and tidy water park, which made our stay even more enjoyable. Highly recommend!

Couldn't recommend this hotel more.

Exceptional rooms, excellent staff, amazing amenities, great location, free high-speed internet.

Nothing to be said.

I was delighted with the in-room sauna and jacuzzi at Hotel Okura. It was such a luxurious and relaxing experience. The executive lounge was also impressive, providing comfort and convenience throughout my stay. The staff were brilliant, making sure every aspect of my visit was amazing. The room itself was top-notch and exceeded my expectations. I will definitely return to Hotel Okura for future celebrations. I highly recommend this hotel.

Upgraded to superior suite for fiance's birthday. Lovely rooms and attentive staff. Great pool and beach area. Plenty of dining and shopping options nearby. Will definitely return.