The bed was comfortable and the view from room 917 was breathtaking. The rooms were spacious, clean, and well-maintained. The staff was friendly and allowed us to check in early without us asking. The location is great for exploring the nearby mountains and country parks. a fantastic experience.

The hotel had a decent sized pool, clean and beautiful gym, changing rooms, sauna, hot tub, warm pool. It was also close to Shenzhen if you wanted to do some shopping. The bedsheets were clean and comfortable.

The timings for breakfast were strict and the staff was a bit pushy about guests leaving the restaurant by 10 am.

Clean, comfortable rooms were ready by noon. Staff were helpful and prompt. Convenient location near MRT station. Gym, swimming pool, and lounge bar exceeded expectations. Great choice for a budget-friendly stay.

Staying at this hotel was a wonderful experience for our family! The location is convenient and just a few steps away from the university station, which leads you to the major shopping center in the area. The spacious rooms have all the necessary amenities, including two large TVs and comfortable bedding. The food at Shatin18 restaurant is delicious, with the peking duck being a must-try. The pool is divine and great for kids.

It's a shame that the shuttle to the airport express is no longer available.

Spacious rooms, comfortable beds, good location near MTR station, great views, friendly staff, excellent breakfast buffet.

Nothing to dislike.

The hotel had a decent sized pool, clean and beautiful gym, changing rooms, sauna, hot tub. It was also close to Shenzhen if you wanted to do some shopping. The bedsheets were clean and comfortable.

The timings for breakfast were strict and the staff was a bit pushy about guests leaving the restaurant by 10 am.

Comfortable beds and pillows in the room. Outdoor pool open all day with mountain views. Nearest MTR station within walking distance for cheap access to shopping mall.

our stay at Hyatt Regency in Sha Tin was amazing. The staff was so accommodating, especially Katrina at the front desk. The hotel had great facilities and a beautiful location near the university and MTR. It was the perfect base for exploring the area.

Spacious rooms with great views, large baths, and separate shower, toilet, and bath areas. Big swimming pool with time slots to maintain privacy. Hospitable staff that provides assistance and gifts for special occasions. Nearby eateries for simple meals. Efficient room service.

We had a wonderful stay at Hyatt Regency. The Chinese food at Shatin 18 was amazing. The Peking Duck and the barbecued pork were both perfectly cooked. The desserts were unique and delicious. We also enjoyed the lovely pool and the relaxing MELO Spa. we had a great experience and would recommend this hotel to others.

Our two-night stay at Hyatt Regency was perfect for our vacation. The room cleaner, Josephine, was exceptional, and the reception staff were great and professional. The food was tasty, and the scenery was relaxing. The hotel offered quality facilities, including a swimming pool and outdoor area. We were upgraded to a beautiful harbour view room and even received a complimentary bottle of wine. The Tin Tin Bar was a lovely spot for cocktails. We thoroughly enjoyed our stay and will be back soon!

Would be happy to recommend this hotel.

Great staycation spot, perfect remote location, amazing hotel room and facilities, easy access to MTR, comfortable beds.

Nothing, all was good.

Best buffet, perfect room, incredible food, huge and clean room, made our Christmas perfect, great deals in the bar.

Nothing, all was good.

I had a fantastic stay at this hotel on a staycation package. The cleanliness of the rooms was impeccable, and the hotel facilities were top-notch. The location, near the town of Shatin, was perfect for exploring the area and enjoying beautiful hikes. The transportation options, with the MTR station right next to the hotel, made it convenient to get around. The breakfast was delicious, and the staff, especially Kenny from the Regency Club waiting staff, offered exceptional service with a courteous smile and expert knowledge.

During my recent city break, I had the opportunity to stay at a hotel that offered a pleasant and satisfying experience. The first thing that caught my attention was the excellent location of the hotel. It was conveniently situated near the train station, making it easy to explore the city and nearby areas. Additionally, the hotel provided breathtaking views of the harbor, adding a touch of beauty to my stay. Another advantage that I enjoyed was the warm and welcoming swimming pool, which provided a relaxing and enjoyable atmosphere.

While my overall stay was enjoyable, there were a few areas that could use improvement. I noticed that the cleanliness of the rooms could have been better, with some areas being dusty and carpets having dirt marks.