We had a fantastic stay at this hotel. The location was perfect, in the heart of the city and within walking distance of main attractions and shopping centers. The cleanliness of the hotel was outstanding and the facilities were top-notch. The outdoor pool, with its pirate ship and play areas, was a highlight for both kids and adults. The breakfast spread was one of the largest we've ever seen and the staff went above and beyond to provide excellent service.

Nothing for me.

The value for money was great, and the room was spacious and luxurious. The location was convenient, right next to the metro station, and the staff provided excellent service.

The breakfast offerings could be improved with shorter waiting times.

We were pleasantly surprised by the spacious and clean rooms at Intercontinental Shenzhen. The luxurious decor and the view of the pirate ship added to the overall experience. The breakfast selection was delicious and the staff were attentive to our needs. We appreciated the late checkout so our kids could enjoy the pool a while longer. we had a great stay and would recommend this hotel.

We had an amazing stay at this hotel. The location was perfect, right next to a beautiful botanical garden and within walking distance of main attractions. The hotel facilities were top-notch, especially the swimming pool area which was like an adventure in itself. The breakfast was delicious and the staff were incredibly friendly and provided excellent service. We also appreciated the convenient transportation options, with a metro station right in front of the hotel's entrance. this hotel provided a fantastic experience for our family Easter holiday trip.

Nothings. The hotel exceeded our expectations in every way.

Clean, comfortable rooms with impressive indoor/outdoor pools and exceptional weight room. One of the largest breakfast spreads I've seen with high-quality room service. Great location near main attractions, restaurants, and shopping malls. Lively piano performance in the evening. Fantastic stay and will return!

Staff were accommodating and efficient at check-in. Room was clean and well-maintained. Outdoor pool was large and clean, with attentive lifeguards. Breakfast had a good variety of food. a great stay.

The rooms were spacious and the beds were comfortable, which made me feel cozy and at home during my Christmas vacation. the pool and gym area on the rooftop provided a nice escape from the busy city atmosphere, and the view was breathtaking! the hotel was conveniently located near popular shopping areas and restaurants, so I didn't have to travel far to find something to do.

The staff seemed uninterested in helping me with my needs, and it took a long time for them to even acknowledge my presence. the food options were limited and not very tasty.

We had a perfect honeymoon experience at the hotel. Upgraded room, attentive staff, beautiful decorations, and amazing facilities including restaurants and pool.

Nothing bad to say.

Staff accommodation, quick check-ins, clean rooms, spacious room with a view, variety of food during breakfast.

Nothing to complain about at all.

Christmas at this hotel was amazing! the staff were so friendly and welcoming, making us feel right at home. the hotel had a beautiful holiday atmosphere, with festive decorations throughout. the breakfast buffet was absolutely delicious, with a wide variety of options to choose from. the hotel's location was perfect, with easy access to nearby shopping malls and theme parks. We also loved the spacious and clean rooms, which provided a comfortable and luxurious stay. our Christmas experience at this hotel was unforgettable.

Although our overall experience was great, we did have a minor issue with the room we initially booked. We had reserved a room with two queen beds, but were given a room with two twin beds instead.

Value for money was excellent, with a lovely room, comfortable bed, and great amenities. The location was convenient, right next to the metro and tourist attractions. The staff were friendly and helpful throughout our stay.

Breakfast options could have been more diverse.

The holiday decorations in the lobby created a festive atmosphere, perfect for a Christmas stay. the staff was very helpful and provided valuable suggestions for things to do in our spare time. the room was spacious with a great view.

The hotel room was not ready for check-in until late afternoon, which was quite disappointing. the housekeeping did not pay attention to details, such as a wet memo pad and a faulty pen.

We had an amazing time in this hotel! It is located in a great area, with Yifang center just a short walk away and main attractions within easy reach. The rooms were comfortable and the bathroom was clean. The service was fast and attentive, and the breakfast had a wide variety of delicious options. The outdoor swimming pool with real sand was a unique feature that we enjoyed. I would definitely recommend it to my friends.

The only drawback was the language barrier with some of the staff.

Friendly and welcoming staff. Christine Kasola from Zambia helped us with our room and even sent welcome fruits. Made us feel very special. Excellent room and service. I'll recommend this hotel.

I had the best hotel experience of my life at Intercontinental Shenzhen. The hotel is a magnificent blend of luxury and refinement. The rooms, more like suites, are incredibly spacious and exude class in every detail. The bathroom is a dream, and the bedroom is simply beautiful. The staff is adorable and highly professional. The hotel's location near the Window to the World exhibition is perfect. I only wish my business trip had been longer so I could have enjoyed the amenities like the SPA and swimming pool.

Can't recommend this hotel highly enough.