A Convenient location for business travelers, with easy access to the Grand Theater metro station and nearby restaurants and shopping. The hotel is clean and offers a friendly staff, with Becky being particularly helpful. The area is quiet and away from the tourist crowds, making it a good choice for those seeking a peaceful stay.

As trekkers and a group of friends, we absolutely loved the close proximity of the hotel to the Lohu border crossing. The clean rooms, affordable price, and air-conditioning were also major highlights. The hotel even provided umbrellas for rainy days and served a tasty Chinglish breakfast. Being within walking distance of the Shenzhen Grand Theatre and a shopping mall made it convenient for us to enjoy night shows and access a variety of food options. Additionally, the complimentary drinks in the fridge were a delightful bonus. We were pleasantly surprised by the upgrade to a suite on the highest floor, even if it wasn't as spacious as other suites. Late checkout and the helpful staff added to the overall positive experience.

Felt lucky, no complaints.

The rooms were clean and the beds were comfortable. The see-through bathroom window in our room was a fun feature, especially for kids. The hotel staff were friendly and professional, and we appreciated the late check-out and room upgrade. The location was convenient, not far from the center of Luohu. the hotel provided good amenities and a good city or mountains view.

Felt completely happy, no reason to complain.

I had a great stay at a Novotel in Shenzhen. The room was spacious and comfortable, with a lovely bathtub that my son absolutely loved. The staff were friendly and helpful, providing great customer service. The location was convenient, close to landmarks and shopping malls with nice dining options.

The only thing that could have made the morning meal better was a wider variety of options.

I recently stayed at the Novotel Watergate in Shenzhen for a few nights while exploring the city. The hotel offered great value for money with a spacious suite that had a comfortable bed and stunning views of the city from the balcony. The location was excellent, as it was near a large shopping mall, a sightseeing bus stop, and just a 3-minute walk from the metro. Furthermore, it was conveniently close to Huanggang port for easy travel to Hong Kong. The hotel staff provided good service, despite some language barriers, and they even allowed me to check in early due to my early morning flight arrival.

I would be happy to recommend this hotel.

Located near popular landmarks and shopping malls, making it convenient for sightseeing and shopping. The staff was friendly and accommodating, always ready to assist and provide information. The room was clean and comfortable, ensuring a pleasant stay.

The gym and swimming pool had limited operating hours, making it difficult to fully utilize these facilities during my stay.

A comfortable bed ensures a good night's sleep at Novotel. The buffet lunch offers a tasty variety of options. I recommend this hotel.

The newly renovated rooms were incredibly comfortable and made my stay enjoyable. The hotel's location, with its close proximity to three train lines, made getting around the city a breeze. I also appreciated the delicious food served at the on-site restaurant and the reasonable prices. I highly recommend this value for money hotel with its great location and comfortable rooms.

We enjoyed the simple yet nice swimming pool. The breakfast had multiple options to cater to all tastes.

We felt warmly welcomed and had nothing to complain about.

I got great value for my money at Novotel Watergate. The room was comfortable with a nice view and good amenities. The staff treated me well and the location was convenient for shopping and dining.

More breakfast choices would have made the experience even better.

As a light sleeper, I really appreciated the peacefulness of the room. The staff were helpful and understanding, even changing my room to a quieter one. They even offered to carry my suitcase to help me catch my ride to the airport. The spacious room with a separate sitting area and a bathtub was a big plus. The hotel's location near the metro was also convenient.

Felt extremely comfortable during my stay, no complaints whatsoever.

As older guests, we really appreciated the free upgrade to a room with a bathtub, which made our stay more comfortable. The housekeeping service was excellent, ensuring that our room was always clean and well-maintained. Becky, the front desk receptionist, was friendly and helpful, providing us with great customer service and a warm, beautiful smile. The hotel's location was perfect for us, as it was within walking distance of the Shenzhen Grand Theatre, where we enjoyed night shows. Being near a shopping mall also made it convenient for us to find food options. The complimentary drinks in the fridge were a nice bonus. Additionally, the bed was very comfortable, ensuring that we had a good night's sleep.

We felt completely happy with our stay and have no complaints whatsoever.

I had a great stay at Novotel Watergate! The room was spacious and comfortable, perfect for a relaxing stay. The hotel is conveniently located near the metro, making it easy to explore the city. The staff were friendly and helpful, ensuring a pleasant experience. I highly recommend this hotel.

Good location near train station and malls. Friendly staff, especially Becky. Clean non-smoking rooms and pool. Great value for money, spacious suite with city view, comfortable bed, tasty breakfast. Ideal for exploring Shenzhen, near shopping and sightseeing options, convenient metro access.

Convenient location, competent staff, nice hotel, good food, clean overall.