Convenient location near airport, quick and precise staff via WeChat, excellent airport pickup, spacious Japanese-style rooms, missed out on breakfast but it looked delicious. Truly fantastic gem. Tea house reception sells great tea. Gong fu tea set in the room, comfortable beds, tasteful design throughout. Lovely and helpful staff. Wonderful services including taxi, cooking, room service, and reception. Chef's wontons and noodles were delicious. Highly recommended to friends. Superior room was super big with good isolation. Nearby stores, 24h Lawson. Super breakfast with lots of choices, including vegetarian options.

Convenient location. Beautiful and comfortable design. Impressive services. Delicious food. Lovely and helpful staff. Spacious and tastefully designed rooms. Good breakfast. Excellent isolation. Free airport transfer. Shopping mall nearby.

Nothing negative to say.

I had a fantastic stay at this hotel! The staff were incredibly friendly and accommodating, making me feel right at home. The location was perfect - situated in a shopping mall, everything I needed was right around the corner. The room was spacious with high ceilings, and I loved the added bonus of having a balcony. The amenities were top-notch, including a comfy bathtub and convenient washing/drying facilities. The hotel had a great atmosphere and the design was well executed. I was thoroughly impressed with the service and comfort provided at this venue.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

The room was super clean, beautifully decorated, and cozy. The bed and pillows were incredibly comfortable, perfect after a long road trip. The hotel also provides a free shuttle bus to the airport, making it extremely convenient for travelers. Additionally, the staff were very helpful and polite, ensuring a pleasant stay.

Some guests were quite noisy in the corridors, which disturbed our peaceful rest.

During my recent stay at Moonlo Hotel - Pet Friendly - Pudong Airport & Disney Free Shuttle Bus, I was impressed by the excellent service and pet-friendly atmosphere. The staff went above and beyond to make my stay comfortable, offering a shuttle service to and from the airport. The spacious and tastefully decorated room provided a cozy and welcoming environment. The hotel also provided a delightful breakfast that started my day off right. I'll definitely recommend this hotel for pet owners looking for a convenient and enjoyable stay.

The hotel room was very spacious and had a modern vibe that made our romantic escape feel special. We particularly enjoyed the comfortable bathtub and the nice washing and drying facilities available in the room. the location near the airport made our stay very convenient.

There was a bit of noise in the hallways from other guests, which sometimes disrupted our romantic moments. We understand this is not the hotel's fault, but perhaps they could do more to encourage guests to be quieter during the night.