I recently stayed at The Ritz-Carlton for a relaxing vacation with my family. The high level of quality and attention to detail was evident in every aspect of our stay. The staff, including our butler Jarvis and the AYI's who kept our villa clean, were incredibly helpful and friendly. The beach was beautiful and the overall design of the hotel and its infrastructure created a welcoming and comfortable environment. The buffet breakfast at Fresh 8 was outstanding, offering a wide variety of fresh and delicious food. Additionally, the Sand restaurant provided a memorable dining experience with its stunning beachfront location and live entertainment.

Would recommend this hotel.

The Ritz-Carlton Sanya, Yalong Bay offers a range of great amenities and facilities for families with children. The pools are nice and there is a good kids club for the little ones. The breakfast buffet is exceptional, with a wide variety of choices. The beautiful Yalong Bay beach is also close by, providing a great location for some fun in the sun.

Felt right at home, no complaints at all.

I had the most amazing stay at this hotel. From the moment I checked in, the staff, especially Nicole Zhang and Luna at the club lounge, went above and beyond to make me feel welcome. The cleanliness of the hotel was exceptional, with well-maintained gardens and beautiful swimming pools. The spacious and luxurious rooms were perfect for a comfortable stay. The breakfast options were plentiful and delicious. The location offered breathtaking views and easy access to the wonderful beaches. The hotel facilities, including the nice restaurants, were top-notch. the staff, cleanliness, hotel facilities, location, and breakfast made this stay unforgettable.

Nothing to complain about at all.

I had a fantastic stay at this hotel, with many positive experiences. The staff, from the waitress to the maids to the receptionists, were simply amazing. They took care of every little detail and made my trip special. Special thanks to Rainbow for her assistance at check-in and to Luna at the club lounge, who was always smiling and attentive. The hotel facilities, including the lobby, breakfast area, and pool, were all top-notch. The cleanliness of the hotel was impeccable, and the breakfast selection was amazing, offering both local Chinese and European options. The staff, most of whom spoke English, were friendly and helpful. this hotel was a great value and provided a comfortable and enjoyable experience.

Cannot find any fault.

Excellent breakfast options- great gym, pools with ocean view. Spacious room with comfy bed and large terrace. Flexible check-out time, friendly pool and bar staff. Breathtaking mountain view from 4th-floor room. Stylish bathroom and shower area. Accommodating staff helped with airport arrangements. Perfect for families with children.

The hotel is perfectly located just near the beautiful beach in Yalong Bay. Guests can enjoy lounging in the sun beds area, taking a refreshing dip in the pools, and soaking up the stunning ocean view. The rooms are modern and spotless, with comfortable beds and luxurious bathrooms. The service at the hotel is outstanding, with friendly and attentive staff who go above and beyond to ensure a pleasant stay. The breakfast offers a wide variety of delicious Chinese and European dishes. Additionally, the hotel offers facilities such as a kids club and a fitness center for guests to enjoy.

The Wi-Fi in the hotel can be unreliable, with some guests experiencing poor reception even by the pool area.

I had an incredible stay at this hotel. The cleanliness was impeccable, with spotless rooms and well-maintained gardens. The hotel facilities were top-notch, especially the amazing swimming pools and the variety of restaurant options. The location was breathtaking, with stunning views and access to beautiful beaches. The staff were extremely friendly and helpful, always greeting me with a smile and going above and beyond to assist me.

Nothing to dislike.

The hotel is located in a secluded part of Yalong Bay, ensuring a peaceful beach experience. The service is attentive and the staff, such as Monica, Lisa, and Chen Te, are highly praised for their outstanding services and engagement. The breakfast buffet offers a wide selection of tropical Hainan fruits, including coconuts. The hotel features three large outdoor swimming pools, a kids swimming pool, and an activity center.

There are certain areas of the hotel that are designed around making guests spend more money, such as having to pay for soft teddy bear toys for kids and sand toys for the beach.

I recently stayed at The Ritz-Carlton in a beautiful hotel with two wonderful pools. The beach area, although small, was very nice. The room was comfortable and had a great view. Almost all of the staff were English speakers which made communicating very easy. The hotel was a great value for the price.

Would recommend this hotel.

We had a fantastic stay at a reasonable price. The room was spacious and modern, with a stunning view. The hotel's location was perfect, with beautiful pools and a small but lovely beach area. The staff were friendly and most of them spoke English, making our stay even more enjoyable.

Breakfast delights! The only thing that could have made the breakfast better was if they provided ice water.

I had a truly exceptional stay at The Ritz-Carlton. The service level exceeded my expectations, with staff members like William, Nanncy, Mikael, Lynn, and many others going above and beyond to make my stay memorable. Even when my flight was cancelled, William took exceptional actions to support me in getting to the airport. The room was well-maintained and had a breathtaking view. The breakfast buffet spread, prepared by Executive Chef Low and his team, was excellent, with a wide variety of delicious options. The quality of food on the Executive Floor was far superior to what I've experienced at other luxury hotels. Both the room and facilities were excellent, and I was impressed by the services provided by the concierge and Chen Dan. I highly recommend this hotel.

Enormous beachfront villa with stocked fridge and fresh fruit. Anniversary and birthday decorations with parting gift. Incredible breakfast buffet with hot pot on Sundays. Breathtaking mountain view from 4th-floor room. Stylish bathroom and shower, smooth check-in/out. Scene bar with terrace overlooking garden. Amazing breakfast selection with fresh coconuts and local/European options. Comfortable rooms with aircon. Beach accessible via sandy slope. Beautiful oriental-style architecture, spacious rooms, kind personnel. Gorgeous gardens, swimming pools, and beachfront location.

Exceptional service, helpful staff, excellent breakfast buffet, spacious and clean room, nice pool and beach, friendly staff.

No issues.

From the moment we arrived, the staff at the Ritz-Carlton Sanya greeted us with warm smiles and friendly greetings. Throughout our stay, every member of the staff, from the room cleaners to the bell boys to the beach staff, provided excellent service and hospitality. The food at the hotel was delicious and the service was top-notch. Sally in the club lounge took care of all our needs. It was also impressive to see the hotel manager, Hugo, personally greet the guests. the staff made us feel welcome and ensured our stay was enjoyable. We will definitely be coming back.

We felt privileged during our stay at the Ritz-Carlton Sanya. We have no complaints whatsoever.

Beautiful location, excellent facilities, amazing staff - especially Naancy. Fantastic breakfast with Western and Chinese options. Line manager Sam was helpful and even brought wine to our room. Clean rooms, polite staff, and a variety of food at breakfast. Lovely sunset views at Sand restaurant with live band.