Magnifique chambre d'hôte avec jardin et équipements de qualité, hôtes sympathiques et attentionnés, petit déjeuner succulent.

Rien, tout était parfait.

The Sheraton Chengdu Lido Hotel offers an exceptional afternoon tea for two. The presentation and flavors are outstanding, with gourmet snacks and delicious confectionary desserts of very fine quality. It's a perfect option for vegetarians and vegans.

Felt very secure, no complaints at all.

My recent stay at Sheraton was for leisure, and I stayed here for a few days. The suite I was allocated was comfortable and all the services were in good working order. While the AC in the room could have been cooler, it was still satisfactory. The hotel granted my request for a late check out, which was extremely helpful for my night flight. Access to the lounge on the 35th floor was definitely worth the extra cost, with a happy hour offering delicious snacks and free drinks. The breakfast buffet had a great variety of Western dishes, including cheese and pastries. The hotel also provided a peaceful retreat from the pollution outside. I am very pleased with the service provided by the staff, particularly Donna Zhang, Joe, and Bill Su, who went above and beyond to ensure my stay was enjoyable and comfortable.

Strongly recommend this hotel.

The location of the hotel was ideal, with easy access to shopping malls, restaurants, and coffee shops in the downtown area. Additionally, the concierge service provided by Joe and his colleagues was excellent, with efficient arrangements for taxis.

The lack of functioning air conditioning in the room was a major drawback. Despite several requests to fix the issue, there was no response from the management, and no alternative solutions were offered.

The suite had functional services and a tolerable AC. The staff, specifically Donna, Joe, and Bill, were warm and patient, even helping with technical issues. The lounge on the 35th floor had a worthwhile happy hour with snacks and free drinks. The hotel went out of their way to ensure a comfortable stay.

During my Christmas stay, I absolutely loved the spacious and well-maintained rooms. The amenities provided were exactly what I expected from a high-quality hotel. Additionally, the location of the hotel was superb. Just a 5-minute walk from Tian Fu Square and with the subway station right on its doorstep, it was incredibly convenient. Moreover, I thoroughly enjoyed the welcome fruit and sweets that were provided in the room. It was a delightful touch that added to the overall experience.

One aspect that could be improved upon was the language skills of the personnel. Although they were friendly and helpful, there were times when the language barrier made communication a bit difficult.

During my stay at the hotel, I was impressed by the cleanliness of the facilities. The hotel also had excellent transportation options, with convenient access to the underground and airport drop-off services. Additionally, the location close to the heritage area near Wenshu Monastery provided a pleasant and interesting area for exploration. The breakfast offered a great selection, and the staff were incredibly helpful and accommodating.

Nothing to dislike.

As a budget traveler, I really enjoyed the convenient location next to the subway station and walking distance to TianFu Square. The breakfast buffet at the hotel was also excellent with a wide variety of options for everyone.

Felt completely secure and had no complaints whatsoever.

I gotta say, I got great value for my money at the hotel. The room was super clean, comfy, and quiet, just what I needed. The location was also convenient, with a metro station right next door. The best part was the staff - they were soooo nice and helpful, making me feel welcomed the whole time.

The breakfast could've been better.

As a disabled guest, I was impressed by the hotel's accessibility features and amenities, making my stay comfortable and convenient.

Felt well taken care of, no complaints whatsoever.

Great staff, warm and welcoming. Helpful and patient with problem-solving. Bill Su's assistance with WeChat app was invaluable. Concierge service on a world-class level. Excellent location near subway and TianFu square. Great selection at breakfast. Some rooms have access to a lounge with happy hour and fast internet. Late check-out granted for night flight.

Hard to think of anything.

Our stay at the hotel was great value for money. The room was comfortable and the location was perfect for exploring the city. The staff treated us with warmth and provided excellent service.

Breakfast delights could have been improved with more variety.

I got great value for my money at this hotel. The room was clean, comfortable, and quiet - just what I asked for. The location was also convenient, with a metro station right next door. The staff were extremely helpful and made my stay very pleasant. Special mention to Donna Zhang, Joe, and Bill Su for their warmth and patience in handling my requests and solving problems. Their excellent service made me feel welcomed and taken care of.

I had a fantastic stay at this hotel. The staff, especially Donna Zhang, Joe, and Bill Su, were incredibly friendly and made me feel welcomed. They were patient and helped solve any problems I had. Bill Su even assisted me with configuring the WeChat app, which made my trip more convenient. The room was clean, comfortable, and quiet, exactly what I wanted. The location was great, with a metro station next door and the hotel not close to the shopping district. The breakfast buffet was amazing, with a good selection of Western food like cheese and pastries. I was exceptionally pleased with the service provided by the staff here.

Nothing to mention.

The hotel's central location made it convenient for exploring the city. The rooms were spacious and comfortable, perfect for relaxing after a day of sightseeing. The breakfast buffet was rich and delicious, offering a wide variety of options. Despite the hotel being a bit dated, it still provided a comfortable stay. The exercise facility, though worn, was functional and allowed me to keep up with my workout routine. I had a pleasant experience at Sheraton and would recommend it to others seeking a convenient and comfortable stay.