The hotel is located in a beautiful setting, surrounded by many various indoor live plants, offering a serene and natural ambiance. The rooms are well-appointed with balconies, providing stunning views of the seaside and the lake. The bathroom is spacious and luxurious, equipped with modern amenities. The service offered by the staff is friendly and accommodating. Guests can enjoy a delicious breakfast with a wide selection of dishes. The hotel also offers excellent facilities such as a fitness area and a table tennis room.

The service in the restaurant could be improved, as there were not enough wait staff to attend to all the guests.

As a disabled guest, I found the staff at this hotel to have an excellent approach to guests. They were incredibly helpful and friendly, making my stay comfortable and enjoyable. The hotel's biggest strength is definitely its people. The bed in the room was very comfortable, providing me with a good night's sleep. The breakfast had a variety of choices and the quality was excellent. I was impressed with the fast and stable internet connection, which was essential for my work. The fitness room was well-maintained and offered a nice space for a workout. Lastly, the hot springs were a great feature of the hotel, providing a relaxing and rejuvenating experience.

I felt exceptional during my stay at the hotel and have no complaints.

Amazing architecture, stunning view of the lake, and luxurious room with high-tech amenities. The hotel is located in a beautiful area with a scenic view of the lake. The room had a balcony where I could enjoy the view. The design of the room was luxurious and modern, with an iPad mini to control lights and room service.

The service at the international restaurant could be improved, as there were not enough waitstaff to handle the large number of guests. The hot spring facility, although beautiful, was man-made and not as expected.

Architecturally stunning. Spacious, clean rooms. Helpful, friendly staff. Nice, clean outdoor pool. Excellent service at reception and cocktail bar.

I was blown away by the stunning architecture of the hotel. As an architecture enthusiast, I truly appreciated the unique design and thought put into every detail. The rooms were luxurious and equipped with modern technologies, like the fully automated curtains that could be controlled with an iPad. The touch-sensitive rooms added a futuristic touch, and the breathtaking view from the room was a cherry on top. I had the most relaxing bath ever with the TV in the bathroom and a large window for a view. The hotel was perfect for both couples and business travelers. The breakfast may have been simple, but the Dimsum and Noodles were delicious. I would highly recommend this hotel for a honeymoon or any special occasion. I had a fantastic experience at the Sheraton Huzhou Hot Spring Resort and would definitely recommend it.

We had a fantastic stay at this hotel. The rooms were spacious, clean, and beautifully designed. The staff was extremely helpful and friendly, especially Sofia at the front desk and Hillary at the cocktail bar. The outdoor swimming pool was clean and refreshing, and we enjoyed relaxing by the lake. The hotel had a great variety of delicious breakfast options, and the cleanliness of the hotel was top-notch. We were impressed by the hotel facilities, including the nice fitness room and the hot springs.

The architecture is impressive. The rooms are spacious and clean. The staff is helpful and friendly. The outdoor swimming pool is nice and clean. The welcome at reception is good.

The architecture is impressive. The rooms are spacious and clean. The staff is helpful and friendly, especially Sofia and Hillary. The outdoor pool is clean. The reception is welcoming. People are the hotel's biggest strength. The bed is comfortable. There is a good variety and quality of breakfast. The internet is fast and stable. The fitness room is nice. There are hot springs available.

Luxurious amenities and attentive service make this hotel stand out. The Spa and wellness center offer impressive treatments, including body scrubs and massages. There’s also a beautiful outdoor swimming pool with sun loungers for guests to relax. The location is fantastic, with a stunning view of the lake and lush gardens to explore.

The coffee bar is overpriced, which is a minor issue when compared to all the great amenities and service offered here.

The staff's excellent approach to guests, comfortable beds, delicious breakfast choices, fast internet, nice fitness room, and hot springs make for an exceptional stay.

Couldn't find any faults at all.

Luxurious and clean room with great technological gadgets. Friendly staff. Nice spa facility.

Poor wifi speed and queue for the coffee machine during a meeting with more than 200 participants. Expensive coffee at the bar with poor value for the price.