Excellent hotel, helpful staff, clean and spacious rooms, well-equipped amenities, diverse breakfast options, great eating facilities.

None.

Best aspects of our romantic escape were the spacious suite that we were upgraded to and the excellent breakfast with a wide range of options. The hotel's location in a charming and atmospheric area was also a major plus.

Worst aspects were the high prices at the hotel and the fact that the room decorations looked tired and dated.

We were delighted with our stay at a stunning hotel in Xi'an. The check-in process was seamless and the staff went above and beyond to make us feel welcome. Our room was upgraded, which added to the memorable experience. The breakfast at the Azur restaurant was outstanding, with attentive staff ensuring our every need was met. The hotel grounds provided a peaceful sanctuary, perfect for morning walks. we highly recommend this exquisite hotel for its exceptional service and beautiful surroundings.

The staff was friendly and accommodating, even upgrading our room for us. the room itself was spacious and well-maintained. the location was convenient, with shops, supermarkets, and Starbucks within walking distance. We also enjoyed the proximity to the Muslim Quarter and the Bell Tower. the breakfast offered a satisfactory selection of food with good taste. it was a great experience.

Nothing to dislike. 😊

Responsive staff, excellent tour guide, great location, big room, varied breakfast options, walkable to local park and attractions.

Convenient location, with shops, supermarket, and Starbucks nearby. Spacious room with good acoustic insulation. Enjoyed the breakfast. Fantastic pool area with saunas and two terraces. Staff speaks English fairly well.

We enjoyed a comfortable stay in a central location. The green, cosy territory and comfortable rooms were a pleasant surprise. Delicious breakfast and helpful, English-speaking staff made our experience great.

Great hotel, amazing service, spacious and clean room, delicious breakfast, excellent pool and fitness area.

It was all superb.

Staff helpful and polite, comfortable and clean rooms, walking distance to attractions, good travel center in lobby, delicious meals at Dolce Vita restaurant.

Nothing that I didn't like.

During my solo trip, I found the location of the hotel to be extremely convenient. It was within walking distance to a local park where I joined a group practicing Tai Chi, adding a unique cultural experience to my visit. Moreover, it was easily accessible to most tourist destinations and the metro, allowing me to navigate the city effortlessly.

The general restaurant and room service menus lacked variety, including a limited selection of Chinese dishes.

As trekkers and a group of friends, we loved the helpful concierge staff who arranged guided tours and taxis for us. The nearby lounge, "1953," was a highlight for enjoying cocktails every night. The location was perfect, close to a metro station and the Muslim food street. The gym and pool were nice, and the room was spacious and comfortable. Breakfast had a fantastic selection with plenty of vegetarian options.

Felt like being home, no complaints.

We had a fantastic stay in this hotel. It was clean and had excellent facilities. The location was perfect, as it was relatively close to both the city walls and the Muslim Quarter. We were able to easily visit several tourist attractions within walking distance. The hotel staff were friendly and attentive throughout our stay.

Nothing, all good.

The location of the hotel was great, as it was within walking distance to all the major landmarks and attractions in the city center. the staff at the hotel were very helpful and friendly. Finally, the travel centre in the lobby was useful and offered cheaper prices than other alternatives.

Although the hotel had great facilities, the overall experience was not satisfactory. the breakfast was mediocre and not worth the price.

As a tourist, I really enjoyed the well-trained staff, fantastic food, and great facilities at Sofitel Xi'An On Renmin Square. The location was also perfect for exploring nearby attractions like the Terracotta Army and Hotsprings. it exceeded my expectations in terms of service and amenities.

Felt right at home instantly, no complaints.

The hotel's location in Renmin Square was very atmospheric and pleasant. It was conveniently located within walking distance to the city wall and the city center with the bell and drum towers. Additionally, it was close to the subway, making it easy to explore the city's tourist destinations. The staff at the hotel were excellent, providing helpful and friendly service. They were knowledgeable about the city and provided great recommendations for what to see and do. The breakfast at the hotel was also very good, offering a variety of options.

It was all superb.