Stayed a week in summer. Convenient to train station and anywhere in the city. Located at the end of a shopping street with weathered malls. Convenience store on the ground floor. Supermarket nearby offers fresh produce and imported food. Walmart just two blocks away. Lots of sharebikes in the vicinity. Hotel offers shuttle service, yoga lessons, Mandarin lessons, cooking lessons, and film screenings. In-room bookshelf stereo. Decently equipped kitchen. Excellent wifi. Good breakfast with Chinese, Japanese, and Western options. Friendly staff.

Felt completely welcomed, no complaints whatsoever.

The value for our money at this hotel was exceptional. The room was clean, modern, and had great amenities like a well-equipped kitchen and in-unit laundry. The location was perfect, just a short walk from the train station and subway line. The staff was friendly and accommodating.

Hotel breakfast could have been improved with a wider variety of options.

The value for money was great, and the room was spacious and clean. The location was excellent, with plenty of shopping and dining options within walking distance. The staff were friendly and attentive, making our stay even more enjoyable.

The only improvement I could suggest for the breakfast option is to consider the number of guests instead of just the number of rooms booked.

Convenient location near shopping streets and close to the railway station. Excellent breakfast with a variety of options. Friendly and helpful staff. Clean rooms and comfortable beds.

Excessive holding deposit.

I had a great value for my money at Somerset Heping. The room was clean and comfortable, and the location was perfect with easy access to shopping malls and restaurants. The staff were friendly and helpful throughout my stay.

The breakfast experience could be improved with more variety and options.

My wife, baby, and I had a wonderful 3-night stay at Somerset. We were impressed by the spacious and clean apartment, equipped with a kitchen and separate bedroom. The staff were friendly and helpful, from the receptionist who walked us to our room, to the security who helped us find the entrance. The facilities, including the jacuzzis and gym, were like our own private spa. We even upgraded to a larger apartment on our last night. Highly recommended for families!

Great location, helpful and polite staff. Clean rooms. Excellent breakfast with many Asian and Western choices. Convenient for shopping. Good value for money.

Great facilities, including in-unit laundry and cookware. Good wifi and TV with English channels. Convenient location within walking distance of stores and restaurants. Friendly staff.

Convenient location, friendly staff, and reasonable price for breakfast. The hotel ensures guest security by allowing elevator access only with a provided card. Additionally, the front desk accepts package deliveries. The spacious apartment is well-equipped with a kitchen and washing/drying machine. Good fitness center and close to shopping malls and transportation services. I highly recommend this hotel for a high-quality stay at a reasonable rate.

Great value for the price, with spacious, well-equipped apartments and daily cleaning service. The location is convenient, close to shopping malls, supermarkets, and transportation options. The staff was always friendly and helpful. No waiting, got my room immediately upon early arrival.

Breakfast choices could be improved.

Great breakfast selection, good dinner meals.

Absolutely nothing.

We had a fantastic stay at Surrey! the rooms were clean and comfortable, and the staff was friendly and helpful. We enjoyed the freshly prepared breakfast buffet each morning, which offered a wide variety of options. the location was also convenient, with easy access to different forms of transportation. our experience at Somerset Heping was enjoyable and we highly recommend it.

No issues at all. 😊

The spacious 3-bedroom deluxe apartment exceeded our expectations and offered amazing value for money. The inclusion of a washing machine and separate tumble dryer saved us a lot on laundry bills. All the beds were king-size and provided a comfortable sleep for all six of us. The heating from the floorboards kept us warm, and the air-con heater was a nice addition for chilly weather. The breakfast had a wide variety of options, including a unique crispy and soggy fried bacon. The hotel's convenient location allowed us to easily explore the area, with transit train stations and shopping centers within walking distance. The helpful staff even allowed us to store our luggage while we went on a side trip to Harbin. we highly recommend this hotel for its outstanding value, comfortable accommodations, and excellent service.

The TV in our room had a terrible screen color and was quite old, making it difficult for our kids to watch. Additionally, the playroom had a strong smell of smoke, which was unpleasant.

The hotel had a great location, with major shopping malls, restaurants, and Korea Town just a few minutes away. It was also conveniently situated near metro stations, making it easy to explore the city. The staff at the front desk were lovely and very helpful, providing recommendations for restaurants and local attractions. English was not a problem, which made communication smooth. The room was clean and comfortable, with a spacious layout and a kitchenette, adding convenience to our stay.

There were some downsides to our experience. Firstly, we were disappointed that only two breakfasts were provided for the four of us staying in a two-bedroom apartment.

Convenient to train station and located in the center of the city. Cleanliness was excellent. The breakfast offered a good variety of options. The staff were friendly and helpful.

Hard to think of anything negative about this hotel.