Great service, including transportation arrangements and city tour. Fun pool area with warm towels. Wonderful rooms and exceptional maids. Convenient location within walking distance of main street and park. Peaceful neighborhood.

Elcielo Hotel & Restaurant in Medellin exceeded all expectations. Outstanding service from friendly and attentive staff. Intricately designed with luxurious details. Gorgeous decoration with native Colombian green foliage and high-end materials. The best restaurant in the country, offering a memorable dining experience. Exceptional pool, convenient location, and a quiet neighborhood.

Everything was spot on.

The hotel is located in a nice quiet area, which is a blessing for a peaceful stay. The rooms are comfortable and stylish, with high-end materials and luxurious plush bed linings. The staff provides outstanding service, making guests feel welcomed and highly appreciated. The small pool area on the roof is a nice addition, even on cooler days, as the pool is heated. The restaurant offers delicious food and desserts, with kind and generous staff always ready to assist.

There was a construction going on during my stay, resulting in the pool and terrace being closed for a month.

Great breakfast and amazing service from the staff! the pool area was a cozy spot to relax during the day, even in cooler weather. the location was perfect; walking distance to all the cool bars and restaurants in the area. Plus, the complementary drinks at check-in and in the room were a nice touch!

The room was a bit cramped for our luggage, which made it difficult to navigate. the noise from the road and restaurant bar outside our room was very bothersome and made it hard to sleep.

The service and restaurant were exceptional, with kind and generous staff. The property had a romantic and tasteful ambiance, complete with a private rooftop pool. The decorations were beautiful, creating a mix of Bali, Tulum, and Colombian vibes. The staff went above and beyond, ensuring safety and providing attentive service. the best hotel experience in Medellin.

Felt welcome, no reason to complain.

From the moment we arrived at this luxurious hotel, the staff was kind and accommodating. the room was spacious, with a beautiful interior and exclusive amenities. the rooftop pool was a highlight, with sun loungers and beach umbrellas providing the perfect place to unwind. the cocktail bar was perfect for a pre-dinner drink, and the restaurant served up delicious meals.

The only minor issue we encountered was with the limited options on the bistro menu, as there were no salad dishes available. the quality of the food was exceptional, and the waitstaff was attentive throughout our meal.

We were delighted with the top-notch interior design and attention to detail at Elcielo Hotel & Restaurant. The dining experience was absolutely incredible, with delicious breakfasts and innovative dishes. The rooms were spotlessly clean and incredibly comfortable, especially with the added bonus of a bathtub by the window. Despite a few minor drawbacks, we would highly recommend this hotel. a truly enjoyable stay.