The hotel's airport shuttle service was excellent, offering us one free pick-up and one drop-off. The staff was friendly and very helpful, especially in organizing transportation and other requests. The bellhop service was great, with staff members carrying our luggage to our rooms with a smile. The hotel's location in the downtown section of the city made it convenient for exploring, with plenty of restaurants nearby to enjoy.

No issues.

Great location, close to restaurants and commercial centers. Safe during the daytime. Nice room with a good bathroom and balcony. Friendly and accommodating staff.

Old and outdated hotel. Beds were uncomfortable.

Convenient location near towns and restaurants. Spacious rooms and good restaurant. Excellent service at the front desk, with helpful staff. Clean hotel with comfortable beds.

I had a fantastic stay in this hotel. The staff was super friendly from the moment I arrived in the parking lot. They welcomed me warmly and provided excellent service throughout my stay. The hotel had a great view from the balcony, allowing me to enjoy the beautiful surroundings of this city. They also did a wonderful job informing me about the best tourist areas and places to visit. The hotel even provided shuttles, making transportation convenient for guests. The location in the center of the city was perfect for catching the cable car and exploring the vibrant downtown area.

No complaints.

Convenient location, close to towns and El Hueco. Plenty of restaurants in the neighborhood. Spacious rooms and decent restaurant. Efficient front desk service.

I really enjoyed my New Year's stay at this hotel. The first thing I liked was the spacious room with blackout blinds, which made it easy to sleep in after the late-night celebrations. Another positive aspect was the large shower, perfect for refreshing after a night of partying. The hotel's location in the downtown area was also advantageous, as it allowed me to easily explore the nearby churches and museums. Lastly, I appreciated the helpful and friendly staff who were always available to assist with any needs or inquiries.

There were a few aspects of my stay that I didn't particularly like. the location of the hotel, especially at night, felt somewhat unsafe and uncomfortable.

Great airport shuttle service, friendly and helpful staff, good location, spacious rooms, 24-hour restaurant, accommodating.

Absolutely nothing.

Great airport shuttle service. Friendly and helpful staff. Comfortable beds. Convenient location.

Nothing.

Spent my Christmas here and it was a fantastic experience! the hotel staff was so friendly and welcoming and really made me feel at home. the location was key as it was close to many shops and restaurants, making it easy for me to explore the area. the food was delicious and the breakfast buffet had a good selection to choose from. Another advantage was the comfortable and spacious rooms, with great amenities and housekeeping service. I had a memorable time and would definitely recommend this hotel for anyone visiting the area.

That the Wi-Fi was a bit spotty at times, making it difficult for me to connect to the internet. the air conditioning in the room could have been stronger as it got a bit stuffy during the day.

I had a fantastic stay at a hotel in downtown Medellin. The location was perfect, with plenty of restaurants and commercial centers nearby. The staff were incredibly friendly and accommodating, always willing to help with any needs. The room was comfortable and had a nice view from the balcony. I highly recommend this hotel for its comfort, security, and excellent location.

I had a fantastic stay at this hotel. The cleanliness was excellent, and the hotel facilities were top-notch. The staff was super friendly and helpful, welcoming me from the moment I arrived. They provided great information about the local area and tourist attractions. The hotel offered transportation services, including a convenient airport shuttle. The location was also great, with plenty of restaurants nearby to enjoy delicious meals.

Everything was spot on, I have no complaints or negative aspects to mention. Everything exceeded my expectations, and I had a wonderful experience during my stay.

Our stay at this hotel was fantastic. We were a group of six and booked three rooms for two weeks. The staff here went above and beyond to make us feel welcome and accommodate our needs. The hotel is situated in a very nice downtown area, close to plenty of restaurants and shops. The rooms are spacious and comfortable, and the service at the front desk was excellent. We especially appreciated the airport shuttle service, with one free pick-up and one drop-off included. The staff was friendly and helpful throughout our stay, always going the extra mile to assist us. The bellhop service was also great, as they helped us with our luggage and brought it to our rooms with a smile.

For the price, the hotel is a good value. However, the breakfast could use some improvement, and our bed was not the most comfortable, causing some discomfort for our backs.

The value for our money at Gh Gran Hotel - Downtown was great! The rooms were spacious and comfortable. The location was convenient, with plenty of good restaurants nearby. The staff were friendly, helpful, and provided excellent service, especially the bellhop service.

Breakfast delights would be more varied with less emphasis on eggs and bread.

During my stay at Barely Passable, I was pleasantly surprised by the nice size room with blackout blinds and a large shower. The included breakfast was well done and the restaurant staff were helpful and pleasant. Despite the hotel's location in a somewhat dangerous area at night, if you can pay under $50/night and don't mind the location, this hotel is a good option. I would recommend this hotel for the right price.

Convenient location, near restaurants, felt safe walking at night. Quick check-ins for subsequent stays. Helpful and friendly staff, especially at front desk. Good communication and cleanliness.