amazing staff, detailed tour information, clean and comfortable rooms

language barrier with a volunteer

I stayed at Backpackers And Travellers for my trip to the Tatacoa desert. The hostel is in a great location, close to the airport and the desert. The rooms were clean and comfortable, with air conditioning and a nice breakfast. The staff were very helpful and friendly, and I even took a tour of the desert with the owner, Fabian, which was highly recommended. a cheap and enjoyable stay with access to the desert.

Would recommend this hostel.

The hostel is located in a convenient area near a beautiful park, making it an ideal spot for both passing through and exploring the surrounding area. The staff is described as friendly and helpful, providing tours to nearby attractions such as the desert. Guests have enjoyed clean and comfortable rooms, some even featuring ensuite bathrooms, air conditioning, and large beds. The kitchen and common areas are well-maintained and provide a pleasant space to relax and socialize.

Communication regarding tour delays and availability could have been improved.

I had the best breakfast included during my stay in Colombia. The staff at the hotel were very accommodating and informative, and they even helped me order food. The beds and pillows were super comfy, providing a great night's sleep. The tour to the Tatacoa Desert was fantastic, with a knowledgeable guide who made the experience enjoyable. The hotel also had enough bathrooms and a nice collection of books.

Nothing is perfect.

Awesome staff, clean place. Late arrival, but arranged tour next day with discount. Amazing guide. Special effort for vegan breakfast. Best owners, organized perfect tour to desert and pool. Clean rooms, kitchen with TV and Netflix. Laundry for 10K per machine. Helped with translation, buying medicine. Great hostel run by two Colombian travelers who understand needs of travelers. Best part was the fair trade tour to Tatacoa desert, organized by owner, for a very fair price. Enjoyed my time and highly recommend for anyone going to the desert.

The beds were super comfy and the pillows were nice and plump. The staff were great and the tour to the nearby desert was fantastic. The guide was really knowledgeable and we had a delicious lunch and even got treated to a beer for sunset. It was a brilliant day and excellent value for money. The hostel's location was convenient, with a fast food place nearby. Although it was a bit far from the bus terminal, people were very helpful in assisting me with transportation. It was also easy to get back to the terminal.

There were some negatives during my stay. The locks on the doors were broken, so we had to barricade the door with a fan at night for security.

The staff was incredibly accommodating and helpful. The tour to the desert they offered was great, and we had a knowledgeable guide who showed us amazing places off the beaten track. The breakfast provided was delicious, with scrambled eggs, toast, fruit, and coffee or hot chocolate. The beds were super comfy, and the bathrooms and rooms were kept very clean. We also found it very easy to meet new people at this hostel.

Nothings.

The staff was incredibly friendly and helpful, providing great recommendations for local restaurants. The owner, Fabian, made us feel right at home and went above and beyond to ensure our comfort. The hotel offers a dessert tour that was unique and not touristy, allowing us to see many interesting sights. The breakfast provided was small but delicious, and the kitchen facilities were convenient. I highly recommend this place for its welcoming atmosphere and excellent service.

Would recommend this hotel.

Fabian and his wife create a warm and welcoming atmosphere, treating guests like family. The private room option is perfect for late arrivals, allowing for a peaceful stay. The sociable vibe adds to the personal experience. The dessert tour led by Fabian is simply amazing. The kitchen is well-equipped and the mattresses are new and comfortable. The location is safe and conveniently close to everything. The customer service is excellent and offers great value for money. The clean and spacious rooms are a plus. The Tatacoa Desert tour is the best. The colorful neighborhood adds to the charm. The staff is friendly and helpful, assisting with organizing trips to the desert. Access to facilities after the desert trip is allowed, even if not staying another night. Kitchen availability is convenient. Supermarket Justo&Bueno is conveniently located. The owners are lovely and make the stay enjoyable. The Tatacoa Desert tour is informative and takes guests off the beaten track. The lunch with a local family is a memorable experience. The tour stops at a pool and an observatory. the stay is worth it, leaving with wonderful memories and photos.

This hostel had everything a posh lady like me could ask for - a garden, lounge, restaurant, and bar. And the best part? They even had a hot tub! Wow!

Having to deal with the inconvenience of an on-site business center and free WiFi throughout the property. Such a hassle!

Exceptional service and welcoming atmosphere. Fabian and Ana went above and beyond to ensure a memorable experience. The beds were comfortable and there was a fan in every room. Convenient location near a shop and restaurant. I highly recommend this hostel.

I recently stayed at a hostel in Neiva and had a great experience. The staff was incredibly helpful, especially Fabian, who went above and beyond to ensure I had a fantastic tour to the Tatacoa Desert. The tour was informative, comfortable, and cheaper than using public transportation. The hostel itself had comfortable beds and pillows, and the inclusive breakfast was a nice bonus. Additionally, the location was convenient, with a fast food place nearby. I highly recommend this hostel for anyone planning a trip to the Tatacoa Desert.

We had an amazing experience at the hostel. Sebastian, the staff member, arranged a discounted tour to the Tatacoa Desert for us, allowing us to sleep there instead of returning to town. Our guide, Isabel, was fantastic and knowledgeable. the staff also made a special effort to accommodate our vegan breakfast request. the beds were super comfy with plump pillows. a great value for money and a memorable stay.

No negatives at all! 👍

The owners, Fabian and his wife, made us feel like part of their family. They were incredibly welcoming and even gave us a private room when we arrived late at night. The hostel had a very sociable and personal atmosphere. The kitchen was good and the beds were brand new and comfortable. The location was safe and convenient, with everything we needed close by. We also really enjoyed the dessert tour that Fabian led, it was perfect.

Can't think of anything.

I recently stayed at Backpackers And Travellers in Neiva for a few days. The highlight was definitely the fantastic tour to the Tatacoa Desert. Our guide Tito was incredibly knowledgeable and made the experience unforgettable. The hostel itself was super nice, with spacious and clean rooms. The staff were friendly and accommodating, and the breakfast included was decent. a great place to stay and I would definitely recommend it for any travelers heading to Tatacoa.

Would be happy to recommend this hotel.