The value for money at Sierra Nevada was excellent, with a nice room that had both a fan and air conditioning. The location was convenient, being close to the Central Market and pedestrian-only streets with restaurants. The staff was friendly and helpful, making my stay enjoyable.

While the breakfast menu could be improved with more options, it was still sufficient for a good start to the day.

Had a delightful continental breakfast, and the WiFi was actually working for once. They also had a nice lounge, perfect for pretending to socialize while actually scrolling through social media.

Discovering that my real friends weren't as interested in my vacation updates as I had hoped. Oh, the disappointment.

The hotel provides excellent value for the price. The rooms are clean and modern, with both a fan and air conditioning to ensure a comfortable stay. Additionally, the staff is friendly and welcoming, providing excellent customer service.

The only thing that could be improved is the size of the rooms, as they are quite small. Nonetheless, the rooms are still adequate and well-appointed.

The hotel's location was ideal, being close to downtown and within walking distance of a large grocery store, restaurants, parks, museums, and a Juan Valdez coffee shop. The room was clean and comfortable, with air conditioning to combat the hot weather. The staff was friendly and helpful, providing excellent service. Additionally, the breakfast offered sufficient options and the Wi-Fi was fast. it was a great value for money.

The hotel lacked a shower curtain, making it inconvenient and causing water to flood the bathroom floor.

The hotel is in a prime location, close to major shopping streets and within walking distance to all the main attractions. The rooms are clean and modern, with comfortable beds and well-equipped bathrooms. The staff is friendly, providing excellent customer service. The breakfast is delicious and made to order. Plus, the hotel offers convenient facilities such as a laundry service.

The size of the rooms can be a bit small.

Very helpful and friendly staff, clean and comfortable rooms, excellent bathroom with rainfall shower, super fast WiFi, well-located.

Nothing for me.

The staff was super friendly and helpful, making our stay enjoyable. They went above and beyoND to ensure we had a great time during our romantic escape. The location was also fantastic, with key attractions and facilities within walking distance. We could easily explore the nearby restaurants, parks, and museums. Plus, the hotel was conveniently close to a large grocery store, which made it easy for us to stock up on supplies.

The room was a bit disappointing. It was too small for our liking, and we had to maneuver around to fit our suitcases.

Great staff, very friendly and helpful. Good location near tourist spots. Clean room, comfortable beds. Working aircon, fans, mini fridge, flatscreen TV. Sufficient breakfast, good coffee. Fast Wi-Fi.

Amazing customer service, convenient location near popular attractions. The staff, particularly Bairon and the girl on the night shift, were incredibly friendly and helpful. They made sure our stay was comfortable and assisted us with our transportation and tour arrangements. The hotel is within walking distance of key tourist spots in Santa Marta, and the room was impeccably clean and equipped with modern amenities like air conditioning and a flatscreen TV. The Wi-Fi was fast and reliable, which was a bonus. The breakfast was sufficient, and the coffee was really good. I had a great experience at Sierra Nevada and would highly recommend it.

The staff here are incredible - the most friendly, welcoming, and professional staff I have encountered in the hospitality industry. Every day they would ask how my day was and what I did, remembered my name, and went out of their way to make sure I was comfortable. I enjoyed my stay here immensely and wouldn't hesitate to stay here again and recommend to others.

Felt truly looked after, no complaints whatsoever.

The staff at this hotel were incredibly friendly and helpful, making my stay here very pleasant. The rooms were clean and comfortable, and I particularly appreciated the air conditioning, which was a must-have in the hot climate.

No major issues, everything was taken care of.

The location is perfect. It's nice to be near a park and restaurants but also in a quiet area where you can get some rest. the breakfast is excellent. the staff is very friendly and helpful so you can feel at home. the rooms are very comfortable, with a clean and minimalist decoration that helps you to relax after a day exploring the city.

The value for money at Sierra Nevada was excellent, with a clean and comfortable room. The location in the old town was perfect, within walking distance to restaurants and bars. The staff went above and beyond to make our stay enjoyable.

The only improvement that could be made for breakfast is to expand the menu with more options.

The staff was incredible - friendly, welcoming, and professional. They went above and beyond to ensure our comfort and were always ready to help. The hotel was impeccably clean, one of the cleanest I've seen. The location was great, within walking distance of a grocery store, restaurants, parks, and museums. The double room with air conditioning was a welcome refuge from the hot temperatures.

The TV in the rooms had most of the channels locked, which was a bit disappointing. However, it wasn't a big deal as we were out most of the time.

I recently stayed at a hotel in Santa Marta and had a great experience. The staff at Sierra Nevada was extremely friendly and helpful, despite the language barrier. They went out of their way to ensure that my stay was pleasant and even provided me with a bucket when my boyfriend got sick in the middle of the night. The rooms were extremely clean and the breakfast was delicious. For the quality of the hotel, the price was also very affordable. I highly recommend Sierra Nevada for a pleasant and enjoyable stay.

Everything was great! 👍