The staff hospitality and professionalism, wonderful services and facilities, great location, excellent hotel.

No complaints.

The hotel offers a variety of amenities and facilities such as a gym, swimming pool, and spa. The location is convenient, with shops, restaurants, and malls nearby. The staff is professional and attentive, making guests feel valued. The breakfast buffet is delicious, offering a wide selection of options.

Felt so comfortable, no reason to complain.

We enjoyed an excellent stay with a prime location close to Lleras park, ideal for exploring the El Poblado neighborhood and mountains within walking distance. Our room and bathroom were spacious and comfortable, with a range of facilities included. The breakfast exceeded our expectations, and we were thrilled with the stunning views during our stay.

I recently stayed at San Fernando Plaza for a few nights and it was absolutely amazing! The staff, especially Orlando from the dining room, provided excellent customer service and made my stay exceptional. The breakfast was delicious with a wide variety of high-quality food prepared by their amazing chefs. The pool was the best I've experienced in all the hotels I've been to, and the beds were incredibly comfortable. The views from the rooms' huge windows were breathtaking. everything was perfect and I strongly recommend this hotel.

Can't recommend highly enough this hotel.

Great breakfast, personalized service, beautiful view, safe area, comfortable room, attentive staff.

No enjoyable experience.

The breakfast buffet at this hotel is fantastic, offering a wide range of options to suit everyone's tastes. The pool area is also really nice, perfect for relaxing and enjoying the sun. The staff are extremely accommodating and always ready to help with any requests.

Felt like a true getaway, no reason to complain.

I was amazed by the high quality of the food and drinks, they exceeded my expectations. Although the shuttle service wasn't available, the location is great and the friendly personnel made me feel safe. I would recommend this hotel.

Mijn verblijf in dit hotel was geweldig! Het personeel was ontzettend behulpzaam en aardig, en sprak goed Engels wat ons enorm geholpen heeft. Ze hebben zelfs onze transfer en de boot naar Phi Phi voor ons geregeld, super handig! Gelukkig was de wifi natuurlijk beschikbaar in onze kamer, wat erg fijn was. Het hotel ligt op slechts 5-10 minuten afstand van het strand en het nachtleven, en heeft zelfs een poolruimte beneden waar je tijd kunt doorbrengen als het regent. En niet te vergeten, het ontbijt is geweldig als je dit erbij boekt, je bespaart echt veel geld hiermee!

Nee.

As a German couple traveling to Medellin for the first time, we thoroughly enjoyed our stay at the San Fernando Plaza. The hotel's location, facilities, and breakfast options were truly amazing. We were delighted to find vegetarian options available, and the restaurant staff/waiters were exceptionally polite. The entire hotel staff was professional, friendly, and always ready to help. The cleanliness and spaciousness of the rooms were also commendable, and the availability of taxis made transportation convenient. The breakfast staff, in particular, provided exceptional service.

Can recommend this hotel.

Great breakfast and central location were the highlights of our stay in Medellin. The breakfast offered a wide variety of tasty options to choose from, and it gave us a good start to our day exploring the city. The hotel's central location was convenient for us to easily access various attractions and restaurants in the area. Additionally, the staff was friendly and accommodating, which made our experience more pleasant.

The venue's luxurious amenities include a top-notch Spa and wellness centre with a wide range of beauty treatments. There is a stunning outdoor swimming pool, complete with sun loungers and beach umbrellas for relaxing moments. Furthermore, the Jacuzzi and Turkish bath are great for those seeking more leisure, as well as the stunning garden area. A private facility was provided, offering an exclusive touch to the experience. I thoroughly enjoyed the restaurant and exquisite bar/lounge area with its Continental breakfast and restaurant buffet.

The only negative aspect was the service provided by the hotel staff, which could have been more professional. Despite this minor issue, this hotel exceeded my expectations and I had a memorable experience here.

We had a fantastic stay at this hotel. The room we stayed in was spacious and the bed was clean and comfortable. The shower was also excellent. The hotel facilities were impeccable and the staff were extremely friendly and welcoming. The breakfast provided was delicious and the location, in a very nice and safe area, was perfect for exploring the bars in the Poblado district.

Nothing, all great.

This hotel is located in a very nice and safe area, just a short walk from a shopping mall with great views of the nearby mountains. The staff is friendly and helpful, and the rooms are comfortable with heaters available. The breakfast has a good variety of options, including local specialties.

No shower gel or conditioner provided in the room.

The hotel check-in was quick and the receptionist provided great suggestions. The room was spacious and comfortable with picturesque views of the nearby mountains. The breakfast was delicious and the staff were friendly and attentive. The hotel is in an excellent location with easy access to restaurants, shopping, and tours.

Nothing, all excellent.

The hotel staff were incredibly friendly and helpful. The breakfast was delicious and the location was perfect. The hotel was quiet and located in a secure area. The views from the terrace were fantastic. The suites were spacious and comfortable. The value for the price was impressive.

Nothing negative to say.