The hotel owner personally interacts with guests, providing a personal touch to the service. Receptionists are helpful and do not push guests to buy expensive excursions, instead offering advice on how to arrange trips themselves. Staff is available to assist in carrying luggage upstairs. The reception is available 24/7, ensuring convenience for guests. Guests have the freedom to choose their own breakfast. The hotel is within walking distance to the city center and stations, offering convenience for exploring.

Felt extremely welcome, with nothing being too much trouble.

This hotel is perfectly located within walking distance of all areas of downtown. You can easily explore the city thanks to its proximity to the pedestrian walkway. The staff is friendly and welcoming, with the owner introducing himself and making me feel at home in San Jose. The rooms are spacious and clean, with an old-world charm. The breakfast offers a great selection of healthy options. this hotel provides great value for your buck.

The coffee could be stronger.

I had an amazing stay at this hidden gem in the heart of the city. The staff went above and beyond to make me feel safe and welcomed. The hot tub waterslide to the pool was a highlight of my trip. Despite some minor issues with privacy and heat in the room, I felt very safe and well-taken care of. I highly recommend this hotel for a local and authentic experience in San Jose.

We had a fantastic stay at this hotel. The room was beautiful, comfortable, and safe. We were impressed with the hotel facilities, especially the hot tub and the gym. The location was perfect, as it was within walking distance to the cultural center and nearby shopping and restaurants. The staff, particularly Alonso at the front desk, was incredibly helpful and went above and beyond to assist us during a medical emergency. The owner also showed great care and concern for our well-being. The breakfast was tasty, and we enjoyed the green sauce with the gallo pinto. the hospitality and service provided by the staff made our stay truly memorable.

Nothing that we didn't like.

I had a great one-night stay at this hotel in San Jose. The staff was incredibly kind and helpful, and they even gave me a free room upgrade. The room was comfortable and had a balcony with a nice view. The breakfast included was delicious and gave me a good start to the day.

All was great and exceeded my expectations.

Great value and service in a central location. The hotel is located in the center of the city, near many restaurants and sights. The staff is friendly and the rooms are basic but comfortable, with big bathrooms. Breakfast is included in the price.

No negative aspect to mention.

It was exactly as described on the website - a beautiful historic building with lots of old decorations and details. The room I stayed in was very spacious and had a big bathroom. It was so quiet and dark that I had a great night's sleep. The location of the hotel was perfect for me as I wanted to be near the center of the city, and I could easily walk there without any problems. In fact, it was near all the museums and attractions I wanted to visit. The staff at the hotel were all very friendly and went out of their way to make sure I had everything I needed. The owner even greeted me at breakfast and gave me some great advice for my travels in Costa Rica. I couldn't have chosen a better hotel for my stay in this city.

Nothing to dislike.

Historic building, spacious room, quiet, upgraded, friendly staff, jacuzzi.

Nothing.

This hotel exceeded my expectations in many ways. the location was perfect, right in the center of the city but in a quiet area. Secondly, the staff were incredibly friendly and helpful, making me feel welcome from the moment I arrived. Thirdly, the basic amenities provided were excellent, including the air conditioning, double bed, and the beautiful view from my balcony. Lastly, having breakfast included was a great bonus, and the freshly cooked options were delicious.

Everything was just fine, no improvements needed.

Centrally located, friendly and helpful staff, clean property with a gym, swimming pool, and jacuzzi. Comfortable and spacious rooms with balconies. Good wifi connection.

We had a great experience staying at Santo Tomas / Historical Property. The staff was incredibly kind and accommodating, especially considering that some of our group was quite loud late into the night. The rooms were spacious and clean, and the location was perfect - just minutes away from the busy areas of town, but on a quiet street that allowed us to walk everywhere we needed to. The breakfast served was simple but nice, and the hotel had a comfortable and homely atmosphere. Thomas, the owner, was a great resource for setting up activities. a good spot for downtown San Jose.

Was all great.

I recently stayed at Hotel Santo Tomas for a few days and had a wonderful experience. The staff were welcoming, friendly, and very helpful. The hotel location was excellent, allowing for a short walk to the main sights of the city. The facilities at the hotel were top-notch, with a great pool and jacuzzi that received plenty of sun throughout the day. The rooms were comfortable, attractive, and cool, in a charming colonial style. The cleanliness of the hotel was outstanding. Additionally, the breakfast offered was delicious and the perfect way to start the day. I highly recommend Hotel Santo Tomas for a pleasant stay in San Jose.

I would recommend this hotel.

The historic decor of the hotel was beautiful, with the rooms being nicely furnished. The breakfast provided was also tasty, offering a good start to the day. the owner of the hotel was incredibly kind and friendly, going above and beyond to make guests feel welcome. He provided excellent tips on what to do in the area and even gave out his personal contact information for any questions or concerns during the stay.

The unsettling location of the hotel, especially if arriving at night. The compound walls and security measures gave off an uneasy feeling.

I loved the funky staircase leading to the hot tub above the pool, and my daughter had a blast going down the waterslide. The location was perfect for exploring and the unique character of the hotel made it a memorable stay. I would recommend this hotel.

The hotel is conveniently located, close to many museums and within driving distance of downtown. The rooms are large and the breakfast offers three options to choose from. The pool and jacuzzi are refreshing and provide a nice way to relax. The staff is helpful and can assist with arranging tours.

The furnishings are a little dated, but it adds to the charm of the place.